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XF 1.5 Problems installing addons

Discussion in 'Troubleshooting and Problems' started by Dieter28, Jul 12, 2016.

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  1. Dieter28

    Dieter28 Member


    I have some problems when i try to install addons on my xenforo i still use the 1.5 but i will pay for update later is it maybe because my xenforo isnt up to date i have this error thx in advance

    ERROR : https://gyazo.com/009319d229ccd7c9e261386ae08de2c5
  2. Brogan

    Brogan XenForo Moderator Staff Member

    A 500 error is generic - there may be more details in the server error log.

    Contact your host if you are unsure how to check that, or if you are on shared hosting.
  3. Dieter28

    Dieter28 Member

  4. Dieter28

    Dieter28 Member

    Problem solved we where missing a php file thx anyways for reply
    adwade likes this.
  5. 3d Dental

    3d Dental Member

    The instructions for placing files and/or folders on my server for addons....

    Very NOT specific as to what I do.

    I think I screwed up my forum and am now very frustrated.

    exists.png where.png
  6. Brogan

    Brogan XenForo Moderator Staff Member

    It depends on the add-on and how it has been packaged and whether there are any specific requirements.

    In general, it's simply a case of uploading the contents of the 'upload' folder to where XF is installed - exactly the same process as installing or upgrading XF.

    The files and folders will be merged with any directories which have the same names.

    I'm not sure what 'stinks' about the instructions here: https://xenforo.com/help/installation/

    Or here: https://xenforo.com/help/add-ons/
  7. 3d Dental

    3d Dental Member

    man.....yes I read that!

    and yes I still say it stinks and I do not understand and have so many questions,.
  8. 3d Dental

    3d Dental Member

    For example.....

    I extracted the upload folder and have Three folders inside.

    Do I go into those folders and pull out the files and place the files into my already existing folers on my server with the same name??
  9. 3d Dental

    3d Dental Member

    All of this stuff exists for my add-on.....I am updating and to me it seems like I would be overwriting and erasing my previous data in my social groups!
  10. 3d Dental

    3d Dental Member

    folders in folders in folders....
  11. Brogan

    Brogan XenForo Moderator Staff Member

    Just drag and drop the three folders (js, library, data) to where XF is installed.

    They will merge automatically with the existing folders.
  12. 3d Dental

    3d Dental Member

    If people keep asking the same question over and over.....then yes!
    The instructions are not very clear. ;)
  13. 3d Dental

    3d Dental Member

    How would I be able to change permission to 777 if the files get merged with existing files??

    I mean..even you are starting me off wrong.

    First I upload the "upload" folder so I can go inside and change permissions?

    Then, after permissions are set....I pull out the three folders into root (go up One directory and they just merge like magic??)
  14. 3d Dental

    3d Dental Member

    You should make a video for this process.

    The instructions stink.
  15. Brogan

    Brogan XenForo Moderator Staff Member

    There have been a handful of posts of this nature out of thousands/tens of thousands so I don't think the instructions are the problem really.
  16. 3d Dental

    3d Dental Member

    I cannot just do as you say. I do not think it would work.

    Don't I first need to change permission of the folders?

    So, in fact I would actually upload the entire "upload" folder first to be able to change permissions?

    Then, pull out those Three folders and somehow they auto-merge with the existing folders with same name?

    Sorry, but I never experience this behavior with my windows powered PCs. Usually the files get overwritten
  17. 3d Dental

    3d Dental Member

    I get this when trying to upload using filzilla....
    Of course the files do not simply merge into One!

  18. 3d Dental

    3d Dental Member

    There leaves a lot to the imagination as to how this is suppose to work Brogan.

    I am not fully understanding and require assistance.

    Do you understand my questions or should I ask them more clearly for you?
  19. 3d Dental

    3d Dental Member

    I have the upload folder on my server in the root.

    I went into that upload folder and changed permissions for all Three folder to 777 (js, library, data)

    Now....I think I am to pull out those Three folder from the upload folder and place into the root?

    My filzilla asks me if I want to overwrite the existing folders, because there are already Three folders with those names.

    So, now do I go into the "data" folder and copy/paste those new files into my existing data folder??

    Even though the same files seems to already be in there? Overwrite? Correct?

    Understand that?
  20. Chris D

    Chris D XenForo Developer Staff Member

    Frankly I don't think Brogan is having any difficulty in understanding. I don't think his understanding of anything is the issue here.

    If you bear with me and cease with the antagonistic comments you might be more likely to receive some assistance.
    Amaury and wang like this.
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