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XF 1.3 Problem in User Promotion System

Discussion in 'Troubleshooting and Problems' started by Mian Shahid, Apr 17, 2014.

  1. Mian Shahid

    Mian Shahid Well-Known Member

    Hi, we set some auto user promotions which were working fine.

    After few days, my team noted some of user whom criteria is eligible for promotion, but not got the same promotion.

    I checked profile of those member and found one common thing is that, they all did not set their gender.

    The question is, is that a valid reason for such issue?

    My promotion criteria is as under:
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  2. Liam W

    Liam W Well-Known Member

    Have these users logged in recently?
     
  3. Mian Shahid

    Mian Shahid Well-Known Member

    no, they all not loged in since a while, except one.
     
    Last edited: Apr 17, 2014
  4. Liam W

    Liam W Well-Known Member

    Then that is why. Promotions are only run for users that have logged in recently.
     
  5. Mian Shahid

    Mian Shahid Well-Known Member

    hummmm, but i mention "except one", one out of many were logged in but did not got promotion.
     

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