XF 1.3 Problem in User Promotion System

Mian Shahid

Well-known member
Hi, we set some auto user promotions which were working fine.

After few days, my team noted some of user whom criteria is eligible for promotion, but not got the same promotion.

I checked profile of those member and found one common thing is that, they all did not set their gender.

The question is, is that a valid reason for such issue?

My promotion criteria is as under: