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XF 1.1 Private Node - Permissions Granted But Don't Work

Discussion in 'Troubleshooting and Problems' started by MaggieM, Nov 5, 2015.

  1. MaggieM

    MaggieM New Member

    I created a private node (Wave Method) for specific users in the Lifetime User Group.

    Under the node permissions for Wave Method, I marked it as private and granted Lifetime Users the ability to view, post, comment, etc, just not moderate.

    We received complaints about Lifetime Users not being able to see it, so I tested permissions. Sure enough,when I look up a Lifetime user, they have Registered as their User Group and Lifetime as the secondary user group checked. However, when I test the permissions they can't view the private node.

    What am I missing?
  2. Brogan

    Brogan XenForo Moderator Staff Member

  3. MaggieM

    MaggieM New Member

    I followed the instructions for the private node when setting it up, and checked it for the third time just now.

    I also checked to make sure "never" isn't on any settings.

    What next?

    (Editing to indicate that I set up another private node for a different purpose and it works fine...not sure why just this one is having this issue).
    Last edited: Nov 5, 2015
  4. Brogan

    Brogan XenForo Moderator Staff Member

    If they can't view the node, then the permissions must not be set correctly (or there is an add-on involved).

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