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XF 1.5 Posts made my member not showing

Discussion in 'XenForo Questions and Support' started by ArtG, Sep 26, 2016.

  1. ArtG

    ArtG Member


    A member made posts and I received email alerts of the post made to a thread I watch. However, when I go to the thread, the posts are not there.

    Is there any log that would show me what happened to them?


  2. Brogan

    Brogan XenForo Moderator Staff Member

    It's possible the posts have subsequently been deleted.

    That data isn't logged anywhere.
  3. ArtG

    ArtG Member

    Spoke with member. He is in the registered category that has access to the forum. He is able to see the posts he made. He made a new test post that I received an email on showing the post. However, when I go there, I, admin, cannot see his post and the site shows me that he has no posts.

    Any thoughts?
  4. Brogan

    Brogan XenForo Moderator Staff Member

    The only things I can think of which could account for that are permissions (node specific), you are ignoring the member, or there is an add-on or customisation involved.
  5. ArtG

    ArtG Member

    I'm not ignoring him. I'm not ignoring anyone. Permissions in the node for this person/usergroup is also correct. No addons or customization that would be involved. Note I can see all other members' posts.

    Should I open a ticket?
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Are other members able to see the posts?

    If so, it's likely something unique to your account, again I would have to suggest one of the things I mentioned above.

    Can you confirm the issue in a completely default style with all add-ons disabled?

    One other possible explanation is the posts are moderated, but presumably you have already ruled that out?
  7. ArtG

    ArtG Member

    Other members are not able to see his posts. Apparently, he is the only one. I get an email with his post but I don't see it on the forums.

    It is the default style with all add-ons disabled. All other members are functioning normal. Nothing is awaiting moderator action.

    This seems to be isolated to this one member.
  8. Brogan

    Brogan XenForo Moderator Staff Member

    If the posts are not moderated then there is nothing within XF which would allow the post author only to see their posts.

    An add-on or other customisation has to be involved somewhere.

    If you submit a ticket with ACP, FTP, and phpMyAdmin access, as well as the log in of the member in question, I can take a look.
  9. Brogan

    Brogan XenForo Moderator Staff Member

    To follow up on this and in case anyone was wondering, the member in question was posting on a different site/URL.
    ArtG likes this.

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