Duplicate Payment Profile Issue - New Paypal

[PNE-Online]

Affected version

2.3

Since updating the Pay Pal profiles as recommend I keep getting this message whenever anyone tries to donate via paypal.

"Something went wrong. Please try again or contact the administrator."

Stripe is working fine.

 

[Jeremy P]

Do you get any errors logged in your server error log?

 

[Sylv1]

hi

i have the same as soon as i select "reccurring payments" on the "user upgrades"

if i unselect it, that works


but then, every thing goes through... but payment line does not appear in my paypal account

and the subscribing user gets :
"Thank you for purchasing this upgrade.

When the payment has been approved, your account will be upgraded."


i will look if something appears tomorrow...


XF last
PHP 7.3.33

 

[Jeremy P]

That should be fixed in 2.3.3 so be sure to update and let us know if it still occurs afterwards:

Fixed Thread 'Problem getting PayPal product'

Jul 5, 2024

Server error log on Account upgrades.

ErrorException: Problem getting PayPal product (user_upgrade_1): The specified resource does not exist. src/XF/Error.php:82

Generated by: Nirjonmela Jul 6, 2024 at 4:14 AM

Stack trace

#0 src/XF.php(257): XF\Error->logError('Problem getting...', false)
#1 src/XF/Payment/PayPalRest.php(351): XF::logError('Problem getting...')
#2 src/XF/Payment/PayPalRest.php(388): XF\Payment\PayPalRest->getProductById(Object(XF\Purchasable\Purchase), 'user_upgrade_1')
#3 src/XF/Pub/Controller/PurchaseController.php(35)...

• Nirjonadda
• Replies: 2
• Forum: Resolved bug reports

• 

 

[XF Bug Bot]

Automated triage: Duplicate

Thank you for reporting this issue. This matches a problem with recurring payments in the new PayPal payment profile when it fetched or created PayPal products and plans. It was fixed in XenForo 2.3.3. If you still see this error on the current version, please start a new report and include any related entries from your server error log.

Duplicate of: https://xenforo.com/community/threads/222950/

This is an automated assessment. A member of staff may review and update it.