Awaiting feedback Payment Profile Issue - New Paypal

[PNE-Online]

Affected version

2.3

Since updating the Pay Pal profiles as recommend I keep getting this message whenever anyone tries to donate via paypal.

"Something went wrong. Please try again or contact the administrator."

Stripe is working fine.

 

[Jeremy P]

Do you get any errors logged in your server error log?

 

[Sylv1]

hi

i have the same as soon as i select "reccurring payments" on the "user upgrades"

if i unselect it, that works


but then, every thing goes through... but payment line does not appear in my paypal account

and the subscribing user gets :
"Thank you for purchasing this upgrade.

When the payment has been approved, your account will be upgraded."


i will look if something appears tomorrow...


XF last
PHP 7.3.33

 

[Jeremy P]

That should be fixed in 2.3.3 so be sure to update and let us know if it still occurs afterwards:

Fixed Thread 'Problem getting PayPal product'

Jul 5, 2024

Server error log on Account upgrades.

ErrorException: Problem getting PayPal product (user_upgrade_1): The specified resource does not exist. src/XF/Error.php:82

Generated by: Nirjonmela Jul 6, 2024 at 4:14 AM

Stack trace

#0 src/XF.php(257): XF\Error->logError('Problem getting...', false)
#1 src/XF/Payment/PayPalRest.php(351): XF::logError('Problem getting...')
#2 src/XF/Payment/PayPalRest.php(388): XF\Payment\PayPalRest->getProductById(Object(XF\Purchasable\Purchase), 'user_upgrade_1')
#3 src/XF/Pub/Controller/PurchaseController.php(35)...

• Nirjonadda
• Replies: 2
• Forum: Resolved bug reports

•