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XF 1.2 "Out of memory" errors?

Discussion in 'Troubleshooting and Problems' started by Carlos, Nov 13, 2013.

  1. Carlos

    Carlos Well-Known Member

    What does "Out of Memory" error mean?

    These are my current server specs:

    30GB hardware RAID10 disk
    10GB hardware RAID10 SSD dedicated to MySQL
    800GB transfer, dedicated IP and private memcache port

    These are the current errors from ACP:

    Code:
    Fatal Error: Out of memory (allocated 8912896) (tried to allocate 196608 bytes) Monday at 4:11 AM - library/XenForo/Template/Abstract.php(265) : eval()'d code:566
    
    Fatal Error: Out of memory (allocated 8912896) (tried to allocate 196608 bytes) Monday at 4:11 AM - library/XenForo/Template/Abstract.php(265) : eval()'d code:565
    
    Fatal Error: Out of memory (allocated 9175040) (tried to allocate 72 bytes) Monday at 4:11 AM - library/XenForo/BbCode/Formatter/Base.php:365
    When I look inside all three of them, this is how it looks:

    Code:
    Error Info
    ErrorException: Fatal Error: Out of memory (allocated 8912896) (tried to allocate 196608 bytes) - library/XenForo/Template/Abstract.php(265) : eval()'d code:566
    Generated By: Unknown Account, Monday at 4:11 AM
    
    Stack Trace
    #0 [internal function]: XenForo_Application::handleFatalError()
    #1 {main}
    
    Request State
    array(3) {
      ["url"] => string(47) "http://www.codforums.com/members/adam-lee.5501/"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(0) {
      }
    }
    Code:
    Error Info
    ErrorException: Fatal Error: Out of memory (allocated 8912896) (tried to allocate 196608 bytes) - library/XenForo/Template/Abstract.php(265) : eval()'d code:565
    Generated By: Unknown Account, Monday at 4:11 AM
    
    Stack Trace
    #0 [internal function]: XenForo_Application::handleFatalError()
    #1 {main}
    
    Request State
    array(3) {
      ["url"] => string(88) "http://www.codforums.com/forums/call-of-duty-black-ops.14/?prefix_id=7&order=reply_count"
      ["_GET"] => array(2) {
        ["prefix_id"] => string(1) "7"
        ["order"] => string(11) "reply_count"
      }
      ["_POST"] => array(0) {
      }
    }
    Code:
    Error Info
    ErrorException: Fatal Error: Out of memory (allocated 9175040) (tried to allocate 72 bytes) - library/XenForo/BbCode/Formatter/Base.php:365
    Generated By: Unknown Account, Monday at 4:11 AM
    
    Stack Trace
    #0 [internal function]: XenForo_Application::handleFatalError()
    #1 {main}
    
    Request State
    array(3) {
      ["url"] => string(57) "http://www.codforums.com/threads/zealot-gaming-clan.4195/"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(0) {
      }
    }
    Anyone have answers?
     
  2. tajhay

    tajhay Well-Known Member

    not enough memory to execute processes.

    who are you hosting with?
     
  3. Carlos

    Carlos Well-Known Member

    Hm. :confused:
    @Mike Edge :(
     
  4. tajhay

    tajhay Well-Known Member

    no suprises there.
     
    Adam Howard likes this.
  5. Carlos

    Carlos Well-Known Member

    ...What's that supposed to mean? You've hosted with him before?
     
  6. CyclingTribe

    CyclingTribe Well-Known Member

    Template/Abstract.php
    BbCode/Formatter/Base.php

    Don't appear to be part of the standard XF install. Have you added or upgraded an add-on recently?
     
  7. tajhay

    tajhay Well-Known Member

    Yes i have (didnt get my refund back either).

    This is the period on when i was with him...yep thats right...57 downtimes. Each time blamed on 'patches' or 'testing' etc. Resource Usage did not work for me. All directory permissions were out of wack after import and a week went past before i had to google it and show him what needed to be changed. I guess i expected more from a host that 'specializes in xenforo'. Gotta love marketing though ;)

    Those 2.5 weeks were enough for me to leave and never return back. Best move i did with my website.


    xfhost.jpg
     
    Adam Howard likes this.
  8. Carlos

    Carlos Well-Known Member

    These are the addons I have now:
    CODFAddons.png
    Sounds like he doesn't like feedback as a guy who hosts - ouch. :(
    I will do more stress testing and move soon.

    This is a bad time to have errors and whatnot.
     
  9. Chris D

    Chris D XenForo Developer Staff Member

    They definitely are.
     
    Adam Howard, Jeremy and tajhay like this.
  10. Chris D

    Chris D XenForo Developer Staff Member

    @Carlos

    Disable all listeners in the Admin CP first of all. Add this line to config.php:

    PHP:
    $config['enableListeners'] = false;
    Does that then allow you to get in to the site to use it?

    If so, disable all add-ons in the Admin CP and then remove that line from the config.php file.

    If the site is still up with all add-ons disabled, you should then re-enable each add-on one at a time to ascertain which one/ones trigger the error.
     
  11. CyclingTribe

    CyclingTribe Well-Known Member

    So they are! :oops: (Note to self: run updatedb before trusting locate 's results next time!) :whistle:
     
    Chris D likes this.
  12. The Forum Heroes

    The Forum Heroes Well-Known Member

    That's being caused by an addon. As Chris recommended, you'll need to try and locate which one. As for Tajhay, search on him if you like, he posts that in every thread, there are comments from several other clients telling him to give it a rest as no one else had this down time so he is magically pulling this screenshot of an outage no one else had. I do recall when he moved to us, he had trouble understanding how to update name servers and it did cause downtime for him, that would not have been our servers fault.
     
  13. Mike

    Mike XenForo Developer Staff Member

    If desired, hosting choice discussion should be held in the proper forum rather than in a specific troubleshooting thread. Enough about that.
     

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