I bought a Xenforo Licence on 09/05/2012 (not sure the version) but never used it. I have formatted my computer a while ago and have no trace of xenforo that I downloaded then.
Now I'd like to download (or perhaps upgrade) the software but the customer portal does not recognize me. I have emailed you a few days ago but you sent me the password to community login instead of the customer portal .
So please let me know:
How can I download the software for which I bought the license?
Is there an upgrade option available? if so, how much does it cost?