Not sure what the issue here is but do not get alert emails for my one of my admin accounts. I have created other test accounts and alert emails seem to go to them just fine. It is just the one account. I have tried assigning different emails addresses to this admin account and that makes no difference. I have checked the settings (several times) and they all seem fine to send out emails.
Has anyone seen this before? Any idea what the problem could be?
We had your problem before and what happened is that our server was flagged for spam (blacklisted) because we had a large number of people signing quickly at the start and no emails got through as sign on confirms looked like we were spamming emails. I would check to see if that is happening for you.
I asked Nimbus where to find the email log on the server and not only did they tell me but they fixed the problem for me.
"Your MX Entry on cPanel was set to local, so the server was trying to deliver mail locally if it thought the domains mail was there, but seeing as you appear to use Google for your mail, it needed to be set to remote. "