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XF 1.5 Not able to receive confirmation email

Discussion in 'Troubleshooting and Problems' started by T Money, Nov 30, 2015.

  1. T Money

    T Money Active Member

    I have changed my original "Default Email Address" and "Contact Email Address", and enabled "Email Confirmation".

    After doing this now I am not receiving any confirmation request emails from new members, although this new email is working just fine otherwise.

    I would like all emails, confirmation requests or otherwise, to be sent and received at this new email address.

    Am I missing something?
  2. Mouth

    Mouth Well-Known Member

    I think so - why do you expect to receive confirmation emails?
    The confirmation emails are sent to your new members email address, and they click a link within the email to confirm their registration.
    You'd only get the confirmation email if it was bounced back by the mail server to your 'Bounced Email Address'
  3. T Money

    T Money Active Member

    I actually temporarily enabled "Email Confirmation" for every new registrations, so that I can approve them one by one.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    The confirmation emails go to the members signing up, not you.

    If you want to approve them, disable email confirmation and enable manual approval.
  5. Dakota Storm

    Dakota Storm Well-Known Member

    I think he means notification emails for when new members sign up.
  6. T Money

    T Money Active Member

    Still having a problem here.

    Yes TwistedMerlin -- that is what I mean. For some reason I am not receiving any notification emails when new members sign up and await approval.

    Brogan as you suggested I disabled email confirmation and enabled manual approval-- now the new user do NOT get the confirmation email, AND I still do not get any notification.

    So now I just turned the email confirmation back on, so new users will be able to confirm. Just need to figure out how myself as admin to get notified so I can approve them.

  7. Mike

    Mike XenForo Developer Staff Member

    As it stands, there is no email notification of a user awaiting approval. You will see an entry in the bar at the top of every page when there is one pending though.
  8. T Money

    T Money Active Member

    Thanks for clarifying

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