1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.3 Nobody can log in to my forums anymore...

Discussion in 'Troubleshooting and Problems' started by kontrabass, May 28, 2014.

  1. kontrabass

    kontrabass Well-Known Member

    Hi guys,

    Since midnight last night nobody can log in. Upon login attempt, we're just routed back to the originating page, not logged in... Any ideas where to start troubleshooting?? Nothing was installed or updated at all. Resetting browser cookies has no effect.
     
  2. kontrabass

    kontrabass Well-Known Member

    Adding
    $config['enableListeners'] = false;
    to config.php has NO effect. I can't even get into admincp...

    And, get this error when trying to register a new account:

    Screenshot at May 28 09-29-11.png
     
    Last edited: May 28, 2014
  3. Brogan

    Brogan XenForo Moderator Staff Member

    If you have changed nothing and it has just started spontaneously, then you may want to ask your host if they have made any changes which could affect it.

    What is the site URL?
     
  4. kontrabass

    kontrabass Well-Known Member

  5. kontrabass

    kontrabass Well-Known Member

    Something's definitely wacky. Users already logged in seem to have no problem posting. I hope it's not got anything to do with our conversion from vbulletin on April 16. Seems like it wouldn't take this long to show up.
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Have you customised the register_form template at all?

    I was seeing that error for the name field also, before entering anything else but I can't even get your site to load now.

    Try removing the ads and any other JavaScript content from that page and test again.
     
  7. Mike

    Mike XenForo Developer Staff Member

    Disabling listeners in config.php is mostly designed to be a fallback if all else fails. Full add-on disabling should be done through the control panel. (Those field names would be related to an add-on, which may use template modifications.)
     
  8. kontrabass

    kontrabass Well-Known Member

    I can't get into the admincp :(
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

  10. Mike

    Mike XenForo Developer Staff Member

    Fundamentally, sessions don't appear to be maintained from page to page, which would likely imply that the IP is changing constantly, which further implies the addition of a reverse proxy. You would need to figure out where the real IP is stored in $_SERVER and set $_SERVER['REMOTE_ADDR'] to that in config.php.
     
  11. kontrabass

    kontrabass Well-Known Member

    Server tech is running a repair on all db tables now, which he says should fix it. I hope.
     
  12. kontrabass

    kontrabass Well-Known Member

    Fixed! Server tech discovered memcached had crashed, lots of memcached errors were in the logs. Restarted memcached and all is well.

    Thanks so much @Mike and @Brogan for helping troubleshoot - really appreciate all the help here at xf.com!!! (y)
     
  13. kontrabass

    kontrabass Well-Known Member

    Lol if I had been able to get into the admincp I would have found 59,000 of these errors
    Code:
    ErrorException: MemcachePool::get(): Server 127.0.0.1 (tcp 11211, udp 0) failed with: Connection refused (111) - library/Zend/Cache/Backend/Memcached.php:180
    Generated By: Unknown Account, 10 minutes ago
    
    Server tech is upgrading memcached to the latest version.
     
    DaveM likes this.
  14. Adam Howard

    Adam Howard Well-Known Member

Share This Page