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XF 1.4 No logo or ACP icon images after upgrade

Discussion in 'Troubleshooting and Problems' started by rwm1962, Jun 28, 2015.

  1. rwm1962

    rwm1962 Active Member

    I've just upgraded our test site to 1.4.8 & I think I've done something wrong. The upgrade has worked ok & no outdated templates & all files ok as per the Health Check. However the default Xenforo logo is missing as are the icons in the ACP.

    Can any one please tell me where I went wrong & how to fix?

    I've just got my hands on my live site today & need to upgrade that so keen to get it right on the test site first.

    TIA
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    The contents of the styles directory aren't part of the file healthcheck so from what you've described it's quite possible that those files are missing.

    Specifically I'm talking about the files in styles/default/xenforo
     
  3. rwm1962

    rwm1962 Active Member

    I wonder where they went!
     
  4. rwm1962

    rwm1962 Active Member

    Got me baffled - the images are there but if I download them & try to open them, my image programs come back with invalid images. They don't thumbnail in my windows explorer either whereas old copies do (& open ok in photoshop etc)
     
  5. Chris D

    Chris D XenForo Developer Staff Member

    Likely some sort of corruption caused by your FTP client when you uploaded the 1.4.8 files.

    Use a different client and upload the upgrade files again.
     
  6. rwm1962

    rwm1962 Active Member

    I think you're right but it's corrupting using winSCP (1st time I used it after seeing recommendation here) & filezilla.

    If I copy a good image up to the site then copy it back it's corrupt - with either ftp client
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    Download the .zip again from your customer area just to rule out any issues there.
    Ensure the FTP application is set to binary for the transfer type (although it should default to that out of the box) and upload them again.
     
  8. Chris D

    Chris D XenForo Developer Staff Member

    In either FTP client do you have an upload mode? I think File Zilla has Auto, ASCII and Binary. What is it set to?
     
  9. rwm1962

    rwm1962 Active Member

    Auto on both.
     
  10. Chris D

    Chris D XenForo Developer Staff Member

    Probably best to try Binary, then.
     
  11. rwm1962

    rwm1962 Active Member

    Ok. Took a fresh download from my customer area. Uploaded using binary making sure to overwrite. Same problem. Missing images are in the directory but when I download them & open them they are coming up as invalid.

    upload_2015-6-28_19-33-55.png

    Jpg image that have been uploaded in posts are fine.

    I even added an ACP png to a post as an attachment & it showed fine & downloaded & opened as a valid image
     
  12. rwm1962

    rwm1962 Active Member

    I deleted the pngs from xenforo & acp-icons & uploaded those specific files from the download. They are now showing.

    I've never cme across an issue like that before. I'm not a coder but I've ftp'd more files than old nick without issue over the years.
     

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