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XF 1.2 New users not receiving confirmation emails

Discussion in 'Troubleshooting and Problems' started by Tejstar, Nov 12, 2013.

  1. Tejstar

    Tejstar Member

    I wonder if someone can help, for some strange reason new users are not receiving confirmation emails when they register. I am currently on v1.2.3. This wasn't a problem before the upgrade.

    Does anyone have any ideas what could be the issue?
  2. Jeremy

    Jeremy Well-Known Member

    Have they checked Spam folders? Are the emails being sent from the server? Have any errors been logged?
  3. Tejstar

    Tejstar Member

    Hi Jeremy.

    I used a test account myself and haven't received any emails, nothing is caught in the junk folder. There are no error logs that I can see. How would I check if emails are being sent from the server?

    This never used to be an issue before 1.2.3 - so not sure what has caused this conflict.
  4. Jeremy

    Jeremy Well-Known Member

    What are your email settings?
  5. Tejstar

    Tejstar Member

    I just have the Email Transport Method ticked as Default if that's what you mean?
  6. Tejstar

    Tejstar Member

    I updated Keycaptcha to v2.2 and all seems to be working again!

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