XF 1.4 Need Usergroup Promotions to run (For all users)

[iamjudd]

Hope that makes sense.
Basically I had messed up a promotion that put everyone in VIP so I removed the group and remade it and fixed the promotion.

I had read this:
https://xenforo.com/community/threads/user-promotion-not-working.42391/

Manually ran the cron but people are not in the VIP group that should be.

 

[Paul B]

Tools -> Rebuild Caches -> Rebuild User Group Promotions

 

[iamjudd]

Tools -> Rebuild Caches -> Rebuild User Group Promotions

Still did not seem to do it :/

 

[Paul B]

That should do it for all members.

If it doesn't then the criteria may be incorrect.

 

[iamjudd]

That should do it for all members.

If it doesn't then the criteria may be incorrect.

So I'm seeing one of the groups has been applied to a few people but there are many others who I know fit the criteria that are not in the group.
The other group looks like no one is in now a all.

V.I.P. Promotion:
-Promotion Active
-Add User to User Groups: V.I.P.
-User Donations: (User has donated at least 5 and USer has donated no more than 14)

Super V.I.P. Promotion:
-Promotion Active
-Add ser to User Groups: Super V.I.P.
-User Donations: (User has donated at least 15)

 

[Paul B]

What is User Donations?

If that is from an add-on, you will need to contact the developer to determine why it's not applying correctly.

 

[iamjudd]

It's from this:
https://xenforo.com/community/resources/donation-manager.385/

But the weird thing is I know it was working just fine as it had added everyone to vip before when I had messed up the critiera