My Xenforo License

[Braintwistah]

So for some reason I cant download addons because it says I dont have a license even though I do so I was wondering how I can resolve this issue my license account is the same as my websites acount

 

[Russ]

So for some reason I cant download addons because it says I dont have a license even though I do so I was wondering how I can resolve this issue my license account is the same as my websites acount

You need to associate your forum name:

http://xenforo.com/customers/forum-users

 

[CTXMedia]

You need to associate your forum user account with your customer account.

Visit this link - http://xenforo.com/customers/forum-users - then login with your customer account details, then in the first field add your forum username - Braintwistah

Click the Update Forum Users button and after 10 mins. or so you should be able to access the licensed customer areas of the XF forums.

Cheers,
Shaun

[Edit: Ninja'd by Russ]

 

[Braintwistah]

It still says I need at least one up to date license to access this page

 

[Braintwistah]

I bought xenforo when the version was 1.1.2

 

[Chris D]

If you log in to the Customer Area what date does your support end?

 

[14DH01]

I bought xenforo when the version was 1.1.2

http://xenforo.com/contact/

 

[Braintwistah]

Also it dosent say when my support end it just says I have no license

 

[Chris D]

Yeah as 14DH01 says, you should use the Contact form.

I don't think your license should ever disappear. Even if it expired then it should still be there.

Use the contact form or create a support ticket (if it lets you).

 

[Paul B]

Ensure you are using the correct customer account details, they aren't necessarily the same as your forum account details.