Mobile access issues

[lifewithcannabis]

Guys,

Did the recent upgrade from 1 to 2 version, then added the most recent update to 2

A couple of my mobile users are not able to access. One was fine before the security update, and now cannot access.
Another did not have access, then disabled Java, and now has access. He stated he was on a iphone 7.

Is there an issue related to Java with the new update????

Please advise,

 

[lifewithcannabis]

now finding out more users are not able to access the site, with the same issues,

no log in, blue screen of death for the site only, cannot post

 

[Chris D]

Seems to be related to something in your style.

If I switch to your style "Default style" (misc/style?style_id=1) then the site loads fine on mobile.

If disabling JavaScript allows you to access the site, then it's likely something JavaScript based embedded in your normal style which is broken and preventing some browsers from loading the page.

 

[lifewithcannabis]

Thank you Chris

I have 2 forums with xen on them. The one in question is goldismoney2.com

Regardless, am upgrading the php to most recent version of 7.2 and will see if that resolves the issues. You had also made a point of that in your install manual for the new version.

Will come back and update once that is completed and tested.

 

[Chris D]

Definitely worth doing, but I'm not sure it's going to help, to be honest; based on what I pointed out earlier, it seems to be a style issue.

 

[lifewithcannabis]

Chris,

Taking php to 7.2 and doing the most recent sec update seemed to solve the riddle.

Yet, at the same time, I also rebuilt all skins/styles in the new format to insure there were no other issues.

For now, it seems the problem is rectified