Not a bug Member reported not able to Upload a File using iOS 9

[AndyB]

I have a member reporting he cannot Upload a File using iOS 9. The error message is:

The uploaded file does not have an allowed extension

He's trying to upload a picture to a post.

 

[Chris D]

There has been another report of this, but it is, as yet, something I can't reproduce.

I will do some more testing.

Which browser were they using, and which specific model of Apple device was it?

 

[Chris D]

Could you also share your allowed extensions list from Options > Attachment Options

 

[AndyB]

Could you also share your allowed extensions list from Options > Attachment Options

txt
pdf
png
jpg
gif
gpx
mp3
mov
mp4
zip

 

[AndyB]

Which browser were they using, and which specific model of Apple device was it?

Turns out it's only one member having this problem, so I edited the title and post to reflect this.

He's using the iPhone 5S with the Chrome browser.

 

[Chris D]

txt
pdf
png
jpg
gif
gpx
mp3
mov
mp4
zip

This is the problem.

iOS can store pictures, or at least output them to the browser, with a .jpeg extension. Please add jpeg to the list and see if that resolves the problem for that user.

 

[AndyB]

Please add jpeg to the list and see if that resolves the problem for that user.

That's what it was. I added the .jpeg extension and now he can Upload a File without any problems.

Thank you, Chris.

 

[Chris D]

Just for future reference, that jpeg extension is added by default when XF is installed so it must have been removed manually at some point. Worth keeping the default ones