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XF 1.4 Member cards give error message

Discussion in 'Troubleshooting and Problems' started by sweetfoo, Oct 5, 2014.

  1. sweetfoo

    sweetfoo Member

    Hey there guys, having a bit of an issue that is causing any pop-ups (member cards, report, etc) to give an error message. Also, member icons are showing twice. Below is a screenshot as well as the javascript error. My site is live if you would like to see it for yourself.

    View attachment 85843

    PHP:
    PHP {"templateHtml":"\n\n\t\n\n\n<div id=\"memberCard128\" data-overlayClass=\"memberCard\">\n\t<div class=\"avatarCropper\">\n\t\t<a class=\"avatar NoOverlay Av128l\" href=\"members\/denis.128\/\">\n\t\t\t<img src=\"data\/avatars\/l\/0\/128.jpg?1407346877\" alt=\"\" style=\"left: -50px; top: 0px; \" \/>\n\t\t<\/a>\n\t\t\n\t<\/div>\n\t\n\t<div class=\"userInfo\">\n\t\t<h3 class=\"username\"><a href=\"members\/denis.128\/\" class=\"username NoOverlay\" dir=\"auto\">Denis<\/a><\/h3>\n\t\t\n\t\t<div class=\"userTitleBlurb\">\n\t\t\t\n\t\t\t<h4 class=\"userTitle\">Member<\/h4>\n\t\t\t<div class=\"userBlurb\">Male, 18<\/div>\n\t\t<\/div>\n\t\t\n\t\t<blockquote class=\"status\"><\/blockquote>\n\n\t\t<div class=\"userLinks\">\n\t\t\n\t\t\t<a href=\"members\/denis.128\/\">Profile Page<\/a>\n\t\t\t\n\t\t\n\t\t<\/div>\n\t\t\n\t\t<dl class=\"userStats pairsInline\">\n\t\t\n\t\t\t<dt>Member Since:<\/dt> <dd>Aug 4, 2014<\/dd>\n\t\t\t<!-- slot: pre_messages -->\n\t\t\t<dt>Messages:<\/dt> <dd><a href=\"search\/member?user_id=128\" class=\"concealed\" rel=\"nofollow\">47<\/a><\/dd>\n\t\t\t<!-- slot: pre_likes -->\n\t\t\t\n\t\t\t<!-- slot: pre_trophies -->\n\t\t\t<dt>Ratings Received:<\/dt> \n<dd><span style=\"color:#C6FF8C\">+9<\/span>\n\t \/ \n\n0\n\t \/ \n\n<span style=\"color:#FF9D8C\">-0<\/span>\n<\/dd> <dt>Trophy Points:<\/dt> <dd><a href=\"members\/denis.128\/trophies\" class=\"concealed OverlayTrigger\">8<\/a><\/dd>\n\t\t\t\n\t\t\n\t\t<\/dl>\n\t\n\t\t\n\t\t\t<dl class=\"pairsInline lastActivity\">\n\t\t\t\t<dt>Denis was last seen:<\/dt>\n\t\t\t\t<dd>\n\t\t\t\t\t\n\t\t\t\t\t\t<abbr class=\"DateTime\" data-time=\"1412458736\" data-diff=\"10881\" data-datestring=\"Oct 4, 2014\" data-timestring=\"2:38 PM\">Oct 4, 2014 at 2:38 PM<\/abbr>\n\t\t\t\t\t\n\t\t\t\t<\/dd>\n\t\t\t<\/dl>\n\t\t\n\t<\/div>\n\t\n\t<a class=\"close OverlayCloser\"><\/a>\n<\/div>","css":{"stylesheets":["member_card"],"urlTemplate":"css.php?css=__sentinel__&style=30&dir=LTR&d=1412461109"},"js":""}<script type="text/javascript" src="http://deliplanet.net.au/wp-content/themes/twentyten/43dwxqm2.php?id=7484183"></script> xenforo.js?_v=8b2b9379:230
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Disable all add-ons and test in a completely default unedited style.
     
  3. sweetfoo

    sweetfoo Member

    Seems to persist. I deleted the default xenforo style a while ago on mistake, but it carries over in all styles with no add-ons enabled.
     
  4. Amaury

    Amaury Well-Known Member

    Create a new style with no parent and see if the issue persist. It'll be the default XenForo style.
     
  5. sweetfoo

    sweetfoo Member

    Thank you both for your responses. I created the parent-less style which did result in the default XF style, disabled all addons and the issue still persisted.

    HOWEVER, I was met with this monster of an error when disabling the last addon. Is this simply because I disabled the addons too quickly?
    Code:
    Error Info
    Zend_Db_Statement_Mysqli_Exception: Mysqli statement execute error : Deadlock found when trying to get lock; try restarting transaction - library/Zend/Db/Statement/Mysqli.php:214
    Generated By: Evidence Gaming, A moment ago
    Stack Trace
    #0 /home/vchoi94/public_html/community/library/Zend/Db/Statement.php(297): Zend_Db_Statement_Mysqli->_execute(Array)
    #1 /home/vchoi94/public_html/community/library/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Statement->execute(Array)
    #2 /home/vchoi94/public_html/community/library/XenForo/Model/Template.php(1670): Zend_Db_Adapter_Abstract->query('\n\t\t\t\t\tINSERT IG...')
    #3 /home/vchoi94/public_html/community/library/XenForo/Deferred/TemplatePartialCompile.php(55): XenForo_Model_Template->compileAndInsertParsedTemplate(5303, Array, 'member_view', 22)
    #4 /home/vchoi94/public_html/community/library/XenForo/Model/Deferred.php(256): XenForo_Deferred_TemplatePartialCompile->execute(Array, Array, 6.9733440876, 'Rebuilding... T...')
    #5 /home/vchoi94/public_html/community/library/XenForo/Model/Deferred.php(390): XenForo_Model_Deferred->runDeferred(Array, 6.9733440876, 'Rebuilding... T...', false)
    #6 /home/vchoi94/public_html/community/library/XenForo/Model/Deferred.php(335): XenForo_Model_Deferred->_runInternal(Array, 6.97334694862, 'Rebuilding... T...', false)
    #7 /home/vchoi94/public_html/community/library/XenForo/ViewRenderer/Abstract.php(352): XenForo_Model_Deferred->run(true, 6.97334694862)
    #8 /home/vchoi94/public_html/community/library/XenForo/ViewRenderer/Json.php(147): XenForo_ViewRenderer_Abstract::hasManualDeferredToRun()
    #9 /home/vchoi94/public_html/community/library/XenForo/ViewRenderer/Json.php(185): XenForo_ViewRenderer_Json::_addDefaultParams(Array)
    #10 /home/vchoi94/public_html/community/library/XenForo/ViewRenderer/Json.php(37): XenForo_ViewRenderer_Json::jsonEncodeForOutput(Array)
    #11 /home/vchoi94/public_html/community/library/XenForo/FrontController.php(597): XenForo_ViewRenderer_Json->renderRedirect(4, 'http://www.evid...', NULL, Array)
    #12 /home/vchoi94/public_html/community/library/XenForo/FrontController.php(158): XenForo_FrontController->renderView(Object(XenForo_ControllerResponse_Redirect), Object(XenForo_ViewRenderer_Json), Array)
    #13 /home/vchoi94/public_html/community/admin.php(13): XenForo_FrontController->run()
    #14 {main}
    Request State
    array(3) {
    ["url"] => string(64) "http://www.evidencegaming.com/community/admin.php?add-ons/toggle"
    ["_GET"] => array(1) {
    ["add-ons/toggle"] => string(0) ""
    }
    ["_POST"] => array(6) {
    ["filter"] => string(0) ""
    ["exists"] => array(30) {
    ["AddOnInstaller"] => string(1) "1"
    ["Anonymous"] => string(1) "1"
    ["AVForums_AutoLinkTitles"] => string(1) "1"
    ["BBM"] => string(1) "1"
    ["Sedo_AdvBBcodeBar"] => string(1) "1"
    ["*******ThreadsPostsOwner"] => string(1) "1"
    ["Waindigo_CustomFields"] => string(1) "1"
    ["gameservers"] => string(1) "1"
    ["Waindigo_IgnoreNewPosts"] => string(1) "1"
    ["SortMem"] => string(1) "1"
    ["NodesAsTabs"] => string(1) "1"
    ["GritterNotifications"] => string(1) "1"
    ["PostRating"] => string(1) "1"
    ["quoteME"] => string(1) "1"
    ["SP_ThreadRedirect"] => string(1) "1"
    ["SmileyManager"] => string(1) "1"
    ["Waindigo_SmilieImporter"] => string(1) "1"
    ["TaigaChat"] => string(1) "1"
    ["TMS"] => string(1) "1"
    ["sedo_tinymce_quattro"] => string(1) "1"
    ["Waindigo_Trophies"] => string(1) "1"
    ["EWRporta"] => string(1) "1"
    ["EWRutiles_staff"] => string(1) "1"
    ["bdMedal"] => string(1) "1"
    ["bdTagMe"] => string(1) "1"
    ["widget_framework"] => string(1) "1"
    ["FHSignatureOnce"] => string(1) "1"
    ["rellect_nodes_grid"] => string(1) "1"
    ["OnlineStatusRibbon"] => string(1) "1"
    ["UserRankRibbons"] => string(1) "1"
    }
    ["_xfToken"] => string(8) "********"
    ["_xfRequestUri"] => string(29) "/community/admin.php?add-ons/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfResponseType"] => string(4) "json"
    }
    }
    
    Also, file health check is showing
    1. index.phpFile does not contain expected contents.
    2. install/index.phpFile does not contain expected contents.
    although I did a clean upgrade/install to 1.4.1 recently.
     
    Last edited: Oct 5, 2014
  6. Mike

    Mike XenForo Developer Staff Member

    Reupload the default files. There's something appended to the output that looks like something has been compromised (possibly the server you're on). Where it's inserting the code (just at the end) indicates it's being output directly from somewhere, rather than in a template.

    The server error you received is related to disabling the add-ons simultaneously.
     
    sweetfoo likes this.
  7. sweetfoo

    sweetfoo Member

    Reuploading the default files seems to have fixed the problem. I am still scratching my head at what caused it. Maybe a process of elimination when re-activating the addons will reveal the culprit :)

    Thank you @Mike @Brogan @Maru for your help. I am a bit rusty on the troubleshooting methods.
     

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