XF 2.1 Maximum mention alerts?

[rhs]

What exactly controls this setting?



My users tell me that not all @TaggedUsers are mentioned. For example, if a user taggs 10 other users in a post, maybe 3-4 of those 10 people will receive a notification. But all users have activated all notifications.

Thanks!

 

[Paul B]

Only members who have opted in to receiving alerts via their account preferences will be alerted - /account/preferences.

 

[rhs]

Okay, what setting is that exactly? I don't know where I would have activated it myself…

And to the first question, what does the above setting mean?

 

[rhs]

Can anyone else answer the question in the first post?

 

[Paul B]

It's not clear what the question is.

What exactly controls this setting?

It's a user group setting which determines how many people can be tagged by the person making the post.
In your case it is set to 10 - so a maximum of 10 people will be alerted, regardless how many names are tagged.

As above though, only those who have opted to receive alerts will see the mention alert: https://xenforo.com/community/account/preferences

 

[rhs]

Perfect. Thank you!