Mike2020 submitted a new resource:
Kayako Integration - Kayako Integration
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Kayako Integration - Kayako Integration
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Kayako Integration [Deleted]
- Thread starter Mike2020
- Start date
Dan Hawkins
Active member
FINALLY!!!!! 
<3
Will give this a whirl and let you know.
<3 Will give this a whirl and let you know.
Dan Hawkins
Active member
Quick question.... Can this do Logins from Kayako > XenForo? Rather than XenForo > Kayako
Reason I ask, we have all clients in Kayako atm, but none in XF.
Reason I ask, we have all clients in Kayako atm, but none in XF.
sadly the loginshare only works one way, the members that are signed up in your kayako would have to signup in your xenforo system as well.
They would have to use the same username email and password or the loginshare would create a new account for them in the kayako system.
I might be able to make a import script to import the users from kayako to xf but that is only a might would have to have a look into this for you.
Will see what i can sort out.
Mike2020 updated Kayako Integration with a new update entry:
Kayako Integration
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Kayako Integration
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same as new tickets
kontrabass
Well-known member
I'm assuming that this only works with an in-house installation of Kayako, and not their hosted solution?
you have to have this installed on your server.
kontrabass
Well-known member
@Mike2020 Is the xml missing a table? Getting this error after installed:
Code:
An exception occurred: Mysqli prepare error: Table 'xenforo3.swtickets' doesn't exist in /home/talkbass/html/library/Zend/Db/Statement/Mysqli.php on line 77
Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 734
Zend_Db_Adapter_Abstract->fetchAll() in KayakoSupport/Model/KayakoSupport.php at line 105
KayakoSupport_Model_KayakoSupport->GetNewSupportTickets() in KayakoSupport/Listener/KayakoSupport.php at line 14
KayakoSupport_Listener_KayakoSupport::navigationTabs()
call_user_func_array() in XenForo/CodeEvent.php at line 90
XenForo_CodeEvent::fire() in XenForo/Dependencies/Public.php at line 495
XenForo_Dependencies_Public->_getNavigationContainerParams() in XenForo/Dependencies/Public.php at line 371
XenForo_Dependencies_Public->getEffectiveContainerParams() in XenForo/FrontController.php at line 616
XenForo_FrontController->renderView() in XenForo/FrontController.php at line 158
XenForo_FrontController->run() in /home/talkbass/html/index.php at line 13
Last edited:
Mr. Goodie2Shoes
Well-known member
By looking at the error log I think you have to install both kayako and XenForo on the same database...
thats right you do have to have both on the same database
Mr. Goodie2Shoes
Well-known member
I don't think that's a good idea... why not create a new Zend_Db instance for the kayako database?
kontrabass
Well-known member
Without knowing any technical details behind the reason, I would just rather keep things separate... @Mike2020 if we can help out with a donation etc to allow use of a separate kayako DB, please do let me know.
i will work on this again soon and see if i can sort this out.
kontrabass
Well-known member
Let me know if we can help out in any way.
kontrabass
Well-known member
yes this is something thats still in plans to sort out.@Mike2020 Are you still interested in exploring use of a separate kayako database? If not I'll bark up another treeThanks much!
