just bought self hosted license please read...

[gb_str8]

Hi so i bought the base xenforo self hosted license firstly i DID NOT realise that the cost of Resource Manager was only $15 instead of $60 when i purchased my solo self hosted license (can staff support me in purchasing ther resounrce manager for $15 please?) But now it is not even appearing in the modules license page to select it to purchase. I could really do with the extensions being the initial prices as then i could buy all of them!
Please reply to me your advice and support!

Thanks in advance
Kind regards
Hayden

 

[MySiteGuy]

$60 is the price.

$15 is the annual license extension price, if you've already purchased it for $60.

 

[gb_str8]

$60 is the price.

$15 is the annual license extension price, if you've already purchased it for $60.0

Ok so i have only bought the core xenforo license, but when i go to purchase the resource manager addon module it is not appearing on the addon page here is a screenshot (https://i.gyazo.com/3c6d0c2e0f4712ece2e55d190a124c2b.png) that is all i see. Any fix?

 

[Paul B]

But now it is not even appearing in the modules license page to select it to purchase.

To purchase a license extension, service, or add-on for an existing license, log in to your customer account and click on the 'Purchase extras & services' button.

Then you can select the item.

However as above, the initial purchase cost is $60.

 

[gb_str8]

To purchase a license extension, service, or add-on for an existing license, log in to your customer account and click on the 'Purchase extras & services' button.

Then you can select the item.

However as above, the initial purchase cost is $60.

The screenshot is the actual result of me doing just that!

 

[gb_str8]

I have been clicking on the button to the right (https://i.gyazo.com/b622c63e701c0b00665712fc98c3378a.png) but i then get (https://i.gyazo.com/bb0f7b9ba64b39a1c2ba6db1b1b4833b.png) as youve seen.

Kind regards

 

[Paul B]

Submit a ticket and I'll look into it for you.

 

[gb_str8]

Submit a ticket and I'll look into it for you.

Have done

 

[gb_str8]

Hi i am re-opening this ticket to try and get this sorted faster via support staff here on the forums. I need this fixed asap please! Ticket has also been re-opened with login details provided.

Thanks in advance
Kind regards

 

[Paul B]

I logged into your customer account after you provided the credentials and everything is normal.

I can only assume its a browser issue on your end.