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XF 1.5 Issue with Members Online Now

Discussion in 'Troubleshooting and Problems' started by rocket0191, Apr 18, 2016.

  1. rocket0191

    rocket0191 Member

    Hello fellow XF users,

    I'm having an issue that I've never experienced before on XenForo and that is that the "Members Online Now" widget doesn't appear to be working correctly.


    As you can see in the image, there are 3 members online, but only 2 appear. The third member that's online isn't listed, however, you can see there is a comma there, like it should be displayed.

    I've never had this problem on any XenForo site that I've worked on. Any idea what this might be?
  2. Tracy Perry

    Tracy Perry Well-Known Member

    Odds are it's a user that's using "hidden" mode and your style has their name patterned (for users who select to be "hidden") in an almost matching color of the background. Try (when you see that) to highlight all the text there - it won't surprise me if you see a name.
  3. rocket0191

    rocket0191 Member

    I tried that and no extra text appeared. Just the comma at the end. I've also checked the users and none of them chose to be "hidden" or hide their online status.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Test in a completely default unedited style with all add-ons disabled.

    Then re-enable them one at a time to determine the cause.

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