XF 2.0 Internal Server Error Upgrading from XF 1.5 to XF 2.0

[kingjavo]

After uploading the XF 2.0 files and navigating to https://www.simheads.com/install I'm receiving the below error. It prompted me to enter admin credentials and then threw this error. Any thoughts?

There's nothing in the server logs on cPanel, unless I need to go somewhere else...

 

[Chris D]

You should upload and navigate to the requirements test script in the first instance:

https://xenforo.com/xenforo-requirements-test.zip

That will tell us if there's anything missing that we need.

Aside from that, your host will be better placed to troubleshoot this as, unfortunately, this kind of error indicates a lower level server issue and logs will be required to debug it.

 

[kingjavo]

Guess I can't see it now. Contacting Host now. Can I see the requirements somewhere on here?

 

[Chris D]

You should still be able to upload the requirements script and try it.

These are the requirements:

XenForo System Requirements

• PHP: 5.4.0+ (PHP 7.2.0+ recommended)
• MySQL: 5.5+ (MariaDB / Percona also compatible)
• PHP extensions: MySQLi, GD (with JPEG support), PCRE, cURL, SPL, SimpleXML, DOM, JSON, iconv, ctype
• Common PHP functions must not be disabled

 

[kingjavo]

 

[Chris D]

That's all good, I'm sure. But our requirements test script may well pinpoint any specific extensions that might be missing or outdated.

 

[kingjavo]

Just had them upgrade PHP to 7.2.0. Still can't install though.

 

[kingjavo]

MySQL is on 5.6.23

My server error logs are saying directory "login" no such file or directory.

 

[Chris D]

MySQL is on 5.6.23

My server error logs are saying directory "login" no such file or directory.

Something like that wouldn't cause an internal server error.

Hopefully your host will be able to see more in their own logs to find out exactly what the "Internal Server Error" actually is.

 

[Chris D]

BTW, do you get any further if you go directly to the upgrade page?

https://www.simheads.com/install/index.php?upgrade/

 

[kingjavo]

The directory is locked for some reason. Is that something XF would be able to do?

 

[kingjavo]

Seems like the install folder was password protected... not sure how? It's unlocked and the install is working now. Do I need to lock it again? Just don't understand how it got locked in the first place like those other folders you see here.

 

[Chris D]

It's not something we'd do, no...

 

[kingjavo]

Just found out I should have uninstalled addons for XF1 before upgrading? Will this be an issue?

 

[Chris D]

You don’t have to uninstall add ons before upgrading. We disable them automatically and if there are XF2 versions of those add ons you can upgrade them.