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XF 1.5 Installing 1.5.4

Discussion in 'Installation, Upgrade, and Import Support' started by Dan Allen, Dec 14, 2015.

  1. Dan Allen

    Dan Allen Active Member

    I have xenforo running in my domain. My client has it in her domain. Both of our licenses are current and active.

    Do I need to download the upgrade from her customer area or can I just download it from mine and install it in both places?

    I have her license validation token, but I don't know if that matters.

    Thank you.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    The files from each specific license must be used.

    Furthermore, that customer should not be providing access to their customer account to any third party.
     
  3. Dan Allen

    Dan Allen Active Member

    I am sure you are informing me of terms of service that have been legally sealed, but I am wondering how that works in the case of an entrepreneur or investor who owns the product but has no clue about how to download files and make them them available to someone else? Or a busy executive who wants to hire someone to run their stuff. Not allowed? Why? Because the license says so, but what is the reason for enforcing that?
     
  4. Dan Allen

    Dan Allen Active Member

    People are allowed to give power of attorney, but not in the case of a xenforo license.

    I am sorry Mr. Smith, you are in coma but I can't apply the security patch to the site that is making the money your children will inherit until after you die and your estate is settled.
     
  5. Chris D

    Chris D XenForo Developer Staff Member

    Well, that escalated quickly.

    Quite simply it is not advisable to share your account details with a third party. That's our advice and general best practice that applies to every account on the Internet.
     
    Robust, Infopro, wang and 2 others like this.
  6. wang

    wang Well-Known Member

    I noticed that when I installed Xenforo, it did not ask me to enter me license number. So in the above example, the OP can upgrade the forum of his client with his forum files. What I want to say is that as far as I have seen, there is no license check. Is that correct?
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    No, they should not, as already stated.
     
  8. wang

    wang Well-Known Member

    I fully agree sir. I did not mean to imply that one can do that. I was merely talking in theory, because I did not notice a license check when installing Xenforo.
     
  9. The upgrade packages are generated for the specific account & site that downloads it -- if I recall correctly.
     
  10. Kintaro

    Kintaro Well-Known Member

    I think it will works... but you should use the customer's package because it contains info about their license.
     
  11. Mr Lucky

    Mr Lucky Well-Known Member

    So does this still apply if I own two licenses for two different sites, then must I download two separate sets of files?

    In other words, what is wrong with upgrading my site B with the files I downloaded from my site A license?

    Obviously I can share those two licence details with myself.
     
  12. Kintaro

    Kintaro Well-Known Member

    Maybe if you install the "wrong" one when you try the api validation it will fail. Am I wrong?

    Additionally if you open a ticket and the license is the wrong one xenforo's could ask you to fix it before giving you support.
     
  13. Chris D

    Chris D XenForo Developer Staff Member

    Yes, it applies regardless.

    The files for each license can be different. This is certainly even more crucial if licenses have different expiry dates, or branding removal.

    For example, if one of your licenses is active and the other expired on the 1st November, then you would only be allowed to install XF 1.5.2, and you wouldn't be permitted to install XF 1.5.3 or 1.5.4 (but for 1.5.4 you are allowed to use the released patch file). If a license has branding removal, the files for that license shouldn't be used on other sites otherwise you would be removing branding from a license where that isn't permitted.

    I must stress, those aren't the only two cases apply, they are just significant. You should still use the right files for the right license, regardless.
     
  14. Mr Lucky

    Mr Lucky Well-Known Member

    OK, thanks. So what should I do now? Can I download the files for site B and just upload them via FTP to the sever, or do I need to reinstall or what?
     
  15. Chris D

    Chris D XenForo Developer Staff Member

    You should be able to just upload the files, but make sure you replace the files with the same or newer version than you already have installed. e.g. if Site B is running version 1.5.4, you wouldn't be able to upload the files from 1.5.3. If you upload files which are newer than you had installed already, that's ok, but you would need to do an upgrade.

    If you do happen to upload all of the files, and those files are from, say, version 1.5.3, then make sure you re-apply the 1.5.4 patch.
     

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