If XenForo's finished, what's next?

If Forsaken and I get in a spat again, can this thread be closed too ?

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Let me address a few concerns floating around.

I apologise for the recent silence. Work on XenForo 2.4 is ongoing. A new HYS is coming soon, and we are targeting a release for some point in 2026. As for 2.3.8, we’re aiming to release that before Christmas, or shortly after the New Year.

To be blunt, this year has been incredibly difficult for the team personally. We've faced a wave of health issues, bereavements, and family emergencies. When a small team gets hit with this much "real life" all at once, productivity takes a hit. It’s noticeable, and we know we didn't get it right this time.

That said, this was a perfect storm of bad luck, and we don't expect these disruptions to continue. Everyone is still fully employed and working on XenForo.

On the financial side, the company is doing fine. Actually, we are in a stronger position than we were previously, largely thanks to the continued growth of Cloud.

I hear your feedback on communication. It’s difficult to post updates when there is nothing new to say, and I know that what you really want is consistent releases, not just words. But we are human, and life happens.

I also want to ask for some perspective. Reading these threads, it’s easy to think the company is finished. While we value the feedback here, the active participants in this thread represent less than 1% of our customer base. We aren't seeing mass cancellations; people are still buying and renewing.

My point isn't to dismiss your complaints. After all, we have failed to meet expectations, and you are right to call us out on that. I’m just urging you to avoid the sensationalism.

We are still working on 2.4, we have plans for the future, and we aren't going anywhere.

Thank you and sorry to hear of the trouble!
 
Some of us felt from the start that the situation was being read far more dramatically than the facts justified. Life is like that, especially for a small team. Thanks for keeping things moving despite all the noise. @Chris D
 
I can promise you if you let people know that you guys are going through a hard time, the community will be behind you all the way. To clarify, of course I don't mean fine details as this is private info, but a general idea so the community can have a better understanding of what you're going through and you'll find that the rampant speculation will die down considerably.
To be fair, last year or so I delayed a 2.3 release a few days because my daughter was sick in hospital and I got called out for not delegating that to someone else, so it can be somewhat anxiety inducing being far behind, trying to be transparent, and thenbeing criticised for decisions such as prioritising family care over a software update but I appreciate everyone’s understanding in this case.
 
Wot, you prioritised your family's wellbeing over a software update?! 😮 Quick, get out the pitchforks! :p

I hope your daughter is ok now.
 
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