Discussion in 'General XenForo Discussion and Feedback' started by Owen, Nov 15, 2013.
I try to login to we're i bought the license and it said no such email found
Have you submitted a ticket yet? Use the contact form.
I Can'tLogin SO I Cant Make One
Use the contact form and we can look into it.
What COntact Form
At the bottom of the forums, it says "Contact Us." That's what they were referring to.
I have contacted them still no reply for about 2 weeks
Usually tickets are responded to within a few hours. Have you checked the link of the ticket you were given? Have you checked your spam box for the email notification of a reply?
Yep still no reply
Create a new ticket, and make sure it submits. You should get a reply soon.
Your ticket was received and should have been replied to. Check your spam folders as well as your trash, the response may have landed there unknowingly.
All tickets are responded to ASAP, yours included.
Make sure talso that this account is associated with a valid e-mail address.
(I had someone once kept claiming they were not getting mails. They had used a disposable e-mail that was long gone... Something obviously you should not do on XenForo.com)
Separate names with a comma.