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How to disable e-mail notifications?

Discussion in 'XenForo Questions and Support' started by Azaly, Feb 3, 2011.

  1. Azaly

    Azaly Member

    Hi, I like XenForo, but my users are complaining about notification. They are disabling "Replies to a watched thread" in Alert Preferences, but still receiving emails about new post in watched thread, so they need to go to the tread > More options > and check off "Watch this thread..." and "and receive email notifications". If any global way to disable e-mail notification? Thanks )
     
  2. Dean

    Dean Well-Known Member

    My guess would be they had the "Replies to a watched thread" email alerts enabled, then made posts in some threads - then later turned the option off.

    I told my members to make another post to those threads, but in "more options" un-check the 'email notification' options.

    Probably telling them to click on 'Watch Thread' when viewing one of the threads causing emails to be sent, then delete subscription, the re-subscribe without email notifications would be easier, but I wanted to encourage posting a bit more :)
     
  3. Brogan

    Brogan XenForo Moderator Staff Member

    They can click on "All Watched Threads", select all the checkboxes and choose "Disable Email Notification".

    That will remove it for all threads they currently have it set for.

    If they have disabled it in their preferences then no emails will be received for any new threads they post on.
     
    Azaly likes this.
  4. Claudio

    Claudio Well-Known Member

    I'm having a problem with a forum that is sending me email notifications even when I've disabled them:
    "Automatically watch threads that you create or when you reply" is checked and "receive email notifications of replies" box is unchecked

    Any suggestion regarding this Brogan?
     
  5. Jeremy

    Jeremy XenForo Moderator Staff Member

    Those settings only set the default value of the check boxes when you go to watch a thread. You will need to adjust settings retroactively.
     
    Claudio likes this.

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