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How long does a license transfer usually take?

Discussion in 'XenForo Pre-Sales Questions' started by euantor, Jul 3, 2012.

  1. euantor

    euantor Well-Known Member

    I bought a second hand license on Sunday at Digital Point and the seller instantly emailed support@xenforo.com with my name, email address and physical address as is required for a transfer. I know he sent it because he BCCed me in. He also sent a follow up email yesterday. neither of these have received any kind of response yet and I was wondering if this was common? How long do people usually wait for a transfer to be completed on Xen's side? I know they have to email me and confirm the transfer but I haven't received that yet either.
  2. CyclingTribe

    CyclingTribe Well-Known Member

    Ask him to submit a support ticket too (via the XF customer area). (y)
  3. euantor

    euantor Well-Known Member

    Ok, will do.

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