How do you handle high bounce rates?

[Pew Pew]

We are sending out newsletters every week and there is a high amount of bounce rate (around 20%). We need to find a proper solution to this, and we also started manually disabling the user's email preferences. But that takes a lot of time. Have any of you faced the same issue? If so, how did you fix it?

Note: we do not have any IMAP or POP3 server right now, but if that is the solution, let be it. Please help me with the problem. Thank you

 

[Seeker-Smith]

Xenforo is pretty wonderful handling all that stuff but you need a proper email host.

 

[Chromaniac]

this thread had some discussion on this topic. using an external service without cleaning your email database would not be a good idea. you would probably get suspended with 20% bounce rate sooner than later.

Thread 'What is the recommended process on cleaning user accounts?'

May 1, 2024

Good morning,

What is the recommended process on cleaning user accounts? Last April I acquired 2 old forums (est. in 2001 and 2004) and need to clean the users so that we can start sending monthly DMs (newsletters with industry updates) to our users, and maintaining low email bounce-rate.

Received an interesting suggestion:

you don't need to delete those users, just disable email sending to those users after you determine and clean your users' email addresses.

1 thing I am not prepared to do - removing users who haven't looged in the forum within the last 1 year (or, even 5...

• Helmuts

• 

 

[Seeker-Smith]

We are sending out newsletters every week and there is a high amount of bounce rate (around 20%). We need to find a proper solution to this, and we also started manually disabling the user's email preferences. But that takes a lot of time. Have any of you faced the same issue? If so, how did you fix it?

Note: we do not have any IMAP or POP3 server right now, but if that is the solution, let be it. Please help me with the problem. Thank you

Another option is perhaps to look at Dragonbyte mail. It would allow you to meter your mail (slow the send rate) so the bounces may not be as harmful. I also believe that there is a validation to suspend users with bad addresses.

DragonByte Mail

Create automatic newsletter emails to your members.

www.dragonbyte-tech.com

 

[Alpha1]

Dragonbyte mail supports complaints processing as well which is very important.

 

[rdn]

Dragonbyte mail. It would allow you to meter your mail (slow the send rate)

Any more info about this feature?
I don't see it described here:

[DBTech] DragonByte Mail

Nov 29, 2017

Create newsletter emails to your members.

• DragonByte Tech
• mail mailing list newsletter vbmail
• Add-ons [2.x]

 

[Seeker-Smith]

It's pretty basic. You put in the desired send rate per hour.

 

[Suzanne O]

Always let the members know that if their email is invalid that you'll get a bounced email.