I have already implemented file-based caching on the server (about two weeks ago), as memcached/APC aren't currently available to me. I am really not sure how to go about fixing this problem, so any help would be appreciated.
I am running Xenforo 1.1, however I cannot provide a comprehensive list of add-ons due to not being able to view the site. There were only one or two add-ons that were not by Jaxel (XenPorta/Xenatendo/etc.), and those that weren't by him were (I assume) reasonably lightweight such as spoiler tags, so I doubt the add-ons are causing the problem (though I have no proof)
I have uploaded the email I received from support as an attachment - I cannot copy it here because it is beyond the character limit.
Thanks in advance.
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