XF 2.2 Having New Registration Approval Issues

[Dixie McCall]

Hey Guys,
Having a urgent issue when new account approvals. My forum is set to "manual approval" but as of today I'm not getting flagged for new registrations and new accounts are being auto approved.

Any quick help would be great.

 

[Dixie McCall]

Anyone? Really need to resolve this asap.

 

[jeb35]

Do you have any registration addons installed that could be overriding the default XF registration?

 

[Dixie McCall]

No It was working fine yesterday but I noticed two new members that we didn't approve nor get any notification flag.

Checked for errors
Checked permissions
Disabled all add ons.

 

[Dixie McCall]

I did use the spam cleaner yesterday for this first time. Could that have created some type of error? IDK?

 

[Dixie McCall]

tried again today and still the same. Reallllllly need some guidance with this issue. Very important obviously.

 

[Seeker-Smith]

Checking the manual registration options should all you should need to do.

 

[Dixie McCall]

Hello,
It's been checked for months and has been working find until yesterday. I've done nothing to community recently to create this issue. I upgraded to latest XF version and that didn't seem to solve it.

 

[Dixie McCall]

Can XF staff chime in please. This is a significant security issue for us. Thank you.

 

[Seeker-Smith]

Have you put a ticket in? I'm using manual approve, always have, and its works fine for me. I also use the spam cleaner occasionally.

 

[Paul B]

XF wouldn't just randomly stop working or change how it has worked in the past without something being changed either in the options, by an add-on, or some other factor.

Have you tested the registration process to confirm that accounts no longer require manual approval?

Also, to clarify, the forum is for community based support only.
If you want an XF staff member to look into something, and have active support for the license, you need to submit a ticket.

 

[Dixie McCall]

Hello
Yes I've checked it several times by creating new registrations. Prior to this happening I changed nothing for many weeks. I disabled all the apps and that didn't seem to matter.

Thanks for your reply Brogan. I'll create a ticket.

 

[Dixie McCall]

We ended up having to disable StopForumSpam to get things working properly again.

 

[Paul B]

That doesn't make any sense.

SFS would put accounts into the approval queue, not approve them automatically.

 

[Dixie McCall]

Approval que was working fine for weeks until we used spam cleaner for first time. I wish I could give you more info but that's exactly what happened. We've made no changes to "manual registration' for weeks. We also had issue with not sending account verification emails for new members after using SFS. After we disabled SFS we are having no further problems. At that time, all add-ons had been disabled to prevent a possible unknown conflict.

Attached please not spam log. (If it helps)

 

[Paul B]

That screenshot shows that the spam settings are working as designed.

 

[Dixie McCall]

Yup but not flagging (notifying) and auto approving until we turned SFS off. Then all is fine. IDK

 

[Paul B]

Again, XF would not auto approve accounts which are spam flagged.

Something else is involved.