I don't know if some people just don't realize how much of a burden developing a great product is, while providing support for it full time, dealing with business aspects, and juggling court cases for said product, but I wouldn't be active on the forums either if I had all of that going on. Then try to squeeze in time to cut stress, spend time with family and other loved ones, and maintain any other aspects of every day life. The software here is great, the staff is unbelievably responsive to major issues, the members and moderators of the community are very helpful when people need assistance, what else really matters? This site has almost 20K members lets assume only 10% of said 20K have licenses that's 2,000 people to support with a staff you can count on your fingers why should they have to be active on the forums at all when they are answering support tickets. I can understand browsing invisibly when every time they get online they are hounded with a million question from users. I am sure they are reading most of the important topics and addressing any issues even if the entire community doesn't see it. I am sure if any major issue were to come up we would eventually be notified, I don't remember the user agreement saying we are entitled to every single status update of the staff member's lives.
I wish the people who continuously start these ridiculous rumors would find something better to do with their time, especially if they are customers. Instead of creating speculation every other day, why not protect your investment in the product and be helpful around the forum, so new customers see the positive side of things.