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XF 1.4 Guests can't view anything

Discussion in 'Troubleshooting and Problems' started by Bashful, Sep 13, 2015.

  1. Bashful

    Bashful Member

    I have my permissions set up correctly. I don't have the time to take a screenshot right now, when I wake up I'll gladly post some up tonight when I get up.

    Basically, somewhere along the way, my Guests no longer were able to view content. I was just made aware of this.

    First thing I thought about was an add on perhaps interfering with viewing content. I went through and disabled every add on. Nothing changed. I ran some of the cache jobs, updated permissions to be just invoke/allow, and double checked other permissions. It's definitely the correct usergroup, usergroup ID is 1.

    Any ideas on what it could possibly be?

    For clarification on the issue.
    Guests should be able to view all content before registration. This was definitely possible at some point.
    Guests now get the Error screen with,
    "You must be logged in to do that."
    And the login fields.

    No templates are modified to do this from what I can tell, however I may be wrong. This occurs on Pages, XenPorta and the overall Board. Not entirely sure what could be affecting all three from a single template.

    Thanks!
     
  2. Amaury

    Amaury Well-Known Member

    Do you have Never set anywhere?
     
  3. Bashful

    Bashful Member

    On the Group ID 1, no.

    I don't think any other group should affect that however. I may be wrong. Banned usergroup has never on certain items to override permissions on normal usergroup.
     
  4. Amaury

    Amaury Well-Known Member

    Correct. I was only referring to the Unregistered / Unconfirmed user group.

    Try running the Analyze Permissions function. It may help you in identifying the problem.
     
  5. Bashful

    Bashful Member

    General Permissions
    View:
    Yes (Details)
    View node:
    Yes (Details)
    View member lists:
    Yes (Details)
    View member profiles:
    Yes (Details)
    Maximum tag alerts per message:
    30 (Details)
    Search:
    Yes (Details)
    Edit profile:
    No (Details)
    Edit custom title:
    No (Details)
    Follow message moderation rules:
    No (Details)
    Organize own medals:
    No (Details)
    Can Push Notification:
    No (Details)
    [Tag Me] Tag group:
    No (Details)
    Bypass flood check:
    No (Details)
    Report content:
    No (Details)
    Forum Permissions
    View threads by others:
    Yes (Details)
    View thread content:
    Yes (Details)
    View deleted threads placeholders:
    No (Details)
    View deleted posts placeholders:
    No (Details)
    Like posts:
    No (Details)
    Post new thread:
    No (Details)
    Post replies:
    No (Details)
    Delete post by self:
    No (Details)
    Edit post by self:
    No (Details)
    Time limit on editing/deleting own posts (minutes):
    0 (Details)
    Edit thread title by self (requires edit own post):
    No (Details)
    Delete thread by self:
    No (Details)
    View attachments to posts:
    No (Details)
    Upload attachments to posts:
    No (Details)
    Vote on polls:
    No (Details)


    Those are the permissions I can see causing this problem, but everything seems fine to me.

    I created a user with the unregistered permissions only. Analyzed permissions on the user. I tried test permissions, and it worked perfectly fine. Any other ideas?
     
  6. Tracy Perry

    Tracy Perry Well-Known Member

    Make sure that no specific node permissions are set for the forums... If it is this, then each one would have had to be changed/set manually - so somebody would have had to do it (if there are other admins).
    Quick way to check that is to go into ACP -> Applications and then look at the node list. Any with special permissions set will be different (color box around Permissions as shown in the below example).
    Screen-Shot-2015-09-13-at-10.12.58-PM.jpg
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    If the main view permission is set to Allow then I can't see why there is no guest access to the whole site.

    If you submit a ticket and provide an administrator log in, I can take a look.
     
  8. Bashful

    Bashful Member

    Ill do that now :) because my node permissions are fine as well
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

    Just to follow up on this, it was related to a missing entry in one of the database tables for the unregistered user group, possibly from a rogue add-on?
     
  10. Bashful

    Bashful Member

    Yeah I figured. There was an add on it had to manually remove. Probably removed one of my database tables in the process.

    Thanks!
     

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