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Great, false advertising again. Oh wait, the problem is me, not XenForo.

Discussion in 'XenForo Pre-Sales Questions' started by Liam W, Apr 14, 2013.

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  1. Liam W

    Liam W Well-Known Member

    Why is it that every site says the product costs less than it actually does?

    If I were to purchase it, $28 would be added on at the end. I mean - tell us at the very beginning! What if I had the $140 ready immediately, and then I discovered I couldn't get it when I really wanted it, and I thought I was going to be getting it then?

    $28 is around £20. I mean, thats an awful lot, when you think I'm already going to have to have around £100 for the product in the first place!

    Update the site to show the actual cost, please.
  2. Lisa

    Lisa Well-Known Member

    It's pretty clear to me.
  3. DRE

    DRE Well-Known Member

    Please consider free forum solutions like vanilla forums or myBB if you can't afford Xenforo.
    Tracy Perry likes this.
  4. ArnyVee

    ArnyVee Well-Known Member

    $28 added at the end for what? The xF license is $140.
  5. Sadik B

    Sadik B Well-Known Member

    It says clearly on the Purchase page:

  6. DRE

    DRE Well-Known Member

    EU customers have to pay more.
    ArnyVee likes this.
  7. Liam W

    Liam W Well-Known Member

    1. It doesn't say how much [AND]
    2. It's a footnote. It should be direct, and it should say how much it'll be.
  8. Lawrence

    Lawrence Well-Known Member

    I believe that is the VAT charge. You are informed of the VAT charge being applied right under the Add License to Your Cart button.
  9. Liam W

    Liam W Well-Known Member

    Is there a dislike button? Who said I couldn't afford it? I was planning to sell my vBulletin, however I'm now going to have to increase the price.
  10. Liam W

    Liam W Well-Known Member

    But why is there a VAT charge. It's so unfair, especially as it only applies to people in the EU = SUPER UNFAIR. Everyone should pay the same price.
  11. Andrej

    Andrej Well-Known Member

    1. It is simple match. 140*0,20=28$
    2. Most customers don't have to pay VAT, therefore if they included the price with VAT it would be misleading.
    Kim likes this.
  12. DRE

    DRE Well-Known Member

    No dislike button here. No one said you couldn't afford it. Just a suggestion.
  13. Mike

    Mike XenForo Developer Staff Member

    1. It does: 20%. It applies to every starred item on the page.
    2. It doesn't apply to a significant portion of our customers.
    Kim, Kevin and ArnyVee like this.
  14. Andrej

    Andrej Well-Known Member

    You should ask your government about that. :)
    Sami Jalal, Tracy Perry, Kim and 7 others like this.
  15. Lisa

    Lisa Well-Known Member

    Not XenForo's fault. You'll have to speak to the respective governments of the countries that charge VAT about that. I'm in the UK, myself, so I feel your pain truly, but because I'm in the UK I'm aware that 90% of the things I purchase online are going to have an additional 20% whacked onto the price.
    Tracy Perry likes this.
  16. Liam W

    Liam W Well-Known Member

    Why couldn't they have left it at 15% :( (That would've been a $7 saving)

    Still, now I'm going to have to find an extra £20 when I do sell my vBulletin (which is proving tricky :()

    Also, why don't other countries have VAT?

    Also, isn't xenForo UK based, if so why are the costs in USD.... (Or have I got that completely wrong?)
  17. Andrej

    Andrej Well-Known Member

    Because your country is a part of the European Union, and other countries do not fall under that law.
    RastaLulz, Shelley and DRE like this.
  18. Shelley

    Shelley Well-Known Member

    That's just the way it is and something we have to live with, unfortunately. It's out of xenforo's control so I feel the title is a little misleading to say the least as they are not guilty of false advertising imo.
    Lisa likes this.
  19. Liam W

    Liam W Well-Known Member

    What if xenForo didn't charge VAT? What would happen then?
  20. Liam W

    Liam W Well-Known Member

    That would depend on what you believe, and unfortunately there doesn't appear to be a way to edit thread titles...
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