Future xenForo Support Suggestion

DieselMinded

Well-known member
One thing that i always hated about vbulletin support :

ME:
Hey vb support i have this problem with xxxxxxxxxxxx .

SUPPORT:
reinstall vbulletin

ME:
#%#@&$*(#@&@)
 
F

Floris

Guest
That wasn't during the period I was there :)
And I doubt you can expect that here.
 

Marcus

Well-known member
That's the Dell way: "I will help you. Please backup all your data and reinstall with the discs we gave you..."
 

Vossi

Active member
One thing that i always hated about vbulletin support :

ME:
Hey vb support i have this problem with xxxxxxxxxxxx .

SUPPORT:
reinstall vbulletin

ME:
#%#@&$*(#@&@)
Naaa, that's not true. Please stay fair, I've never seen the vB-support acting like this.
 

KURTZ

Well-known member
That wasn't during the period I was there :)
And I doubt you can expect that here.
hope this ... however i'm looking for an 'official italian support' (just registered the xenforo.it domain :D) do you think that's possible?

jelsoft isn't interested on it ...
 

John

Well-known member
As with anything new there will be bumps assuredly, but I strongly suspect Kier and Mike place a premium on world class support.
 

el canadiano

Active member
It better have good support. I never got good support with vBulletin whereas IPB fixed every problem for me and explained what was happening.
 

Vossi

Active member
hope this ... however i'm looking for an 'official italian support' (just registered the xenforo.it domain :D) do you think that's possible?
Domaingrabbing is the word for this. Some wannabees already registrered the domains for germany aswell, kinda makes me think about kindergarten. Instead of communicating with XF it seems like a disput in the back gets started. Poor...
 

KURTZ

Well-known member
hope this ... however i'm looking for an 'official italian support' (just registered the xenforo.it domain :D) do you think that's possible?
Domaingrabbing is the word for this. Some wannabees already registrered the domains for germany aswell, kinda makes me think about kindergarten. Instead of communicating with XF it seems like a disput in the back gets started. Poor...
mate, this is the world ... ;) i've not grabbed anything from XF ... i'd simply registered a domain for future use ... (you don't know how the vb's support was released in italy)
 

Sir nick

Well-known member
Ya i hope the support will be first class :). As vBulletin support doesn't really look at my threads/bugs/tickets.
 

Erik

Well-known member
mate, this is the world ... ;) i've not grabbed anything from XF ... i'd simply registered a domain for future use ... (you don't know how the vb's support was released in italy)
Have fun handing that over... :rolleyes:
 

squall14716

Member
One thing that i always hated about vbulletin support :

ME:
Hey vb support i have this problem with xxxxxxxxxxxx .

SUPPORT:
reinstall vbulletin

ME:
#%#@&$*(#@&@)
There are plenty of reasons to be annoyed at vBulletin/IB but I don't think ticket support is one of them.
 

borbole

Well-known member
One thing that i always hated about vbulletin support :

ME:
Hey vb support i have this problem with xxxxxxxxxxxx .

SUPPORT:
reinstall vbulletin

ME:
#%#@&$*(#@&@)
In over 6 months that I have been a member at the vb forums I have never seen any of the support staff to say something like that. vB support in my book is very good :)
 

Mark.B

Well-known member
One thing that i always hated about vbulletin support :

ME:
Hey vb support i have this problem with xxxxxxxxxxxx .

SUPPORT:
reinstall vbulletin

ME:
#%#@&$*(#@&@)
I've never seen them say that, ever.

What you may sometimes get is - "upload the original files" which is not even slightly the same thing. And that advise is very sensible and fixes a myriad of problems.

Sure if you've modified the files it's problematic, but that could easily be the issue.
 
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