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Forum Statistics "Messages" count going in reverse?

Discussion in 'XenForo Questions and Support' started by CyclingTribe, Aug 30, 2012.

  1. CyclingTribe

    CyclingTribe Well-Known Member

    We celebrated our 2,000,000th post on CycleChat last Thursday but today our total messages in the sidebar stats is ... a much lower 1,987,427.

    Where have 12,000+ of our posts gone?

    I've not deleted them so any idea what's going on?

    Shaun :D
  2. Chris D

    Chris D XenForo Developer Staff Member

    I assume you're basing the 2,000,000 based on post ID?

    Do you have a private forum? Are you sure you haven't, over the course of the life of the forum, deleted a total of 12,000 posts?

    Maybe you need to rebuild caches as well.
  3. CyclingTribe

    CyclingTribe Well-Known Member

    Nope, the count is from the total on the sidebar. On the 23rd August it was over 2,000,000+ - we even had a thread started about it - and I haven't deleted twelve thousands posts in the past week. :)
  4. Chris D

    Chris D XenForo Developer Staff Member

    Oh right...

    So the count in the sidebar was 2m+ then it randomly dropped -12,000?

    Hmm, have you rebuilt the Forum and Thread information in the Admin CP? Might be a good place to start.

    What else may have changed in the last few weeks? Made any threads private? Banned anyone with 12,000 posts? Accidentally spam cleaned a valid member?
  5. CyclingTribe

    CyclingTribe Well-Known Member

    Yeah, pretty much. Odd eh?

    Not as yet, no, I was having a think about what might have changed before doing anything.

    Nope, none of that - although they've all just whizzed across my mental radar.


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