XF 2.2 Forum Email Broken; Similar Threads Broken

[Gene Steinberg]

I've found two serious issues with the latest beta (beta 3):

1. I cannot make PHP email work for Contact forms or forum notices. Zilch. This follows install of beta on two of my forums (the less active ones of course).

2. The Similar Threads widget is broken. After I set it up, it's no longer listed either as enabled or as available. I did remove the Similar Threads add-on from AndyB, but no dice.

 

[Ozzy47]

Then I guess at this point all you can do is wait for a stable release.

 

[Gene Steinberg]

Well I hope that the problems I've reported will get beyond the "nobody else has reported it" stage.

 

[Paul B]

You've been using XF long enough to know that if you are using third party add-ons or styles then you need to confirm with the authors that they are compatible before upgrading XF.

 

[Gene Steinberg]

First thing I did was disable ALL add-ons to make sure they weren't causing the problem. It didn't help.

 

[Mouth]

Inactive members

Premium upgrade: This XF2 add-on along with the entire collection can be purchased for $35.00 USD. Your Premium upgrade will allow you to download as many XF2 add-ons as you like for one year. Please see the entire collection located in the...

xenforo.com

I wish resource threads would open in the Overview, and not in the most recent discussion one has read.

You can drop that add-on and replace it with core functionality .. https://xenforo.com/community/threads/activity-summary-email.181536/

And probably goes without saying .... but sure emails aren't disabled/false in your src/config.php

 

[Gene Steinberg]

No, nothing changed in the config file. It's default all the way.

 

[Chromaniac]

I am not sure if this is related. I just did a test install of 2.2 and did not configure SES like my core install. Emails are not being delivered. I got a bounce back saying this:

This is the mail system at host domain.co.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<email@gmail.com>: host gmail-smtp-in.l.google.com[SOME IP] said:
    550-5.7.26 This message does not have authentication information or fails
    to 550-5.7.26 pass authentication checks. To best protect our users from
    spam, the 550-5.7.26 message has been blocked. Please visit 550-5.7.26
    https://support.google.com/mail/answer/81126#authentication for more 550
    5.7.26 information. go17si99355pjb.143 - gsmtp (in reply to end of DATA
    command)

Googled around a bit and it seems to be connected to my server IP being blacklisted. This is confusing because a WordPress install on the same server is sending mails that I am getting on my Gmail id.

 

[Gene Steinberg]

ou can drop that add-on and replace it with core functionality .. https://xenforo.com/community/threads/activity-summary-email.181536/

I set it up. Even though I am getting forum/contact email and it passes the test, sending a test activity message yields — nothing.

Yes, Inactive Members is gone.

 

[Gene Steinberg]

As of today, I can get email to work with both beta forums.

Except for the forum activity feature. Though activated, the option to Send test email doesn't work.

 

[Ozzy47]

Have you configured the options?

 

[Gene Steinberg]

The activity summary feature is enabled, and two activity summary sections are configured and enabled.

 

[Ozzy47]

Check the spam folder. If other emails are being sent, then this should as well, it uses the same transport method.

 

[Gene Steinberg]

Nope. I always check such possibilities first, and I can easily whitelist false positives on the system we use.

 

[Ozzy47]

What exactly happens when you try to send the test email?

 

[Gene Steinberg]

I tested this with two other email addresses, one with iCloud, the other with Gmail. Normal email works with the first, not the second. Nothing in the spam folder.

And the test activity summary mail doesn't work with any of them.

What happens?

I get a message that it was sent successfully. But it never arrives.

 

[Ozzy47]

Follow the email troubleshooting guide,

Email Troubleshooting Guide

The aim of this guide is to provide information and support related to troubleshooting and resolving failed email delivery and other email related issues. For general information on the various email options, see this page of the Manual...

xenforo.com

It was written for XF1, but the same principles apply.

 

[Gene Steinberg]

I had the server checked by both Namecheap and cPanel and it doesn't fail.

It doesn't fail with the forum that runs the corrent release version of XF.

The guide provides nothing that I haven't already checked.

 

[Ozzy47]

If emails are being received by at least one account then that confirms the XF software and email sending functionality is working.

The host can check the server mail log to confirm emails are being sent by XF, and received by the server.

 

[Gene Steinberg]

You miss what I just wrote. This has all been checked. Where email doesn't arrive, in this case when trying activity summary, there's no evidence it was sent. For a while, no email was coming from the two beta forums, but I worked around that mostly by reinstalling and rebuilding, etc.

 

[Ozzy47]

I’m at a loss. I’m almost certain this is still a server side issue as XF don’t pick and choose what emails don’t get sent nor what addresses don’t get sent to.