XF 2.2 File Attachment Problem in Posts
- Thread starter Matthew H
- Start date
This message is shown when XenForo receives error code 7 from PHP upload processing
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One typical cause for such an error would be upload-tmp-dir running out of disk space.
If this was / is the problem: Get a better host!
This should not happen and if it does happen the host should at least know the cause ...
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One typical cause for such an error would be upload-tmp-dir running out of disk space.
If this was / is the problem: Get a better host!
This should not happen and if it does happen the host should at least know the cause ...
By default (this can be changed via
config.php) XenForo does write temporary files created by XenForo to internal_data/temp.PHP writes temporary upload files to the directory configured via https://www.php.net/manual/en/ini.core.php#ini.upload-tmp-dir - this is done before any XenForo code is executed.
The problem resolved itself at around 7:30pm last night, but I've no idea how. Meanwhile, Dreamhost told me the server's tmp folder was empty, and confirmed XF's internet temp folder is also empty (I could've told them that :: roll eyes :: ).
They've asked me for time stamps from previous instances when the error happened. Since it happens so infrequently and randomly, all I could send them was the post date from the thread I started last month alerting my users to the problem. Meanwhile, I've taken the day off work to either solve the problem, or set up shop with a new host.
They've asked me for time stamps from previous instances when the error happened. Since it happens so infrequently and randomly, all I could send them was the post date from the thread I started last month alerting my users to the problem. Meanwhile, I've taken the day off work to either solve the problem, or set up shop with a new host.
While it is possible to use the same directory for XenForo temp folder and for
What is the value of
Do you have Shell/SSH access?
If so, what is the output of
upload_tmp_dir this is not normally the case.What is the value of
upload_tmp_dir?Do you have Shell/SSH access?
If so, what is the output of
df -h <path> (with <path> being the path configured for upload_tmp_dir)?Just finished a live chat session with my host after the file attachment error returned this morning.
All they were able to learn is that the forum is storing temp files somewhere other than its default file path or their server, and they're unable to figure out where. Meanwhile, the only solution they could suggest is to find a developer who can point the board to a custom temp folder and set up a cron job will periodically clean it out.
I told them I know nothing about server maintenance and suggested finding a new host instead, so they're going to conduct a more extensive review and follow up with me via email. Until then, we're SOL until the server resets again and clears the current cache, and I have no idea when or how often that happens.
All they were able to learn is that the forum is storing temp files somewhere other than its default file path or their server, and they're unable to figure out where. Meanwhile, the only solution they could suggest is to find a developer who can point the board to a custom temp folder and set up a cron job will periodically clean it out.
I told them I know nothing about server maintenance and suggested finding a new host instead, so they're going to conduct a more extensive review and follow up with me via email. Until then, we're SOL until the server resets again and clears the current cache, and I have no idea when or how often that happens.
Jesus, you really need to get a host who knows their stuff ...
It isn't rocket science to find out where disk space is allocated
XenForo (with default confiuguration and without Add-ons) doesn't store temp files anywhere except
internal_data/tempvia XenForo code- The directory returned by
sys_get_tmpdir()via vendor code
This is usually/tmpbut could be anywhere as configured bysys_temp_dir
upload_temp_dirThe webserver (Apache, nginx, LiteSpeed, etc.) might also store temporary data on disk, if and where it does that depends on the webserver configuration.
I learned how to access the server via SSH a few minutes ago. It's already showing 100% of 4G space used since Dreamhost last cleared the directory last night. I've notified them and will have to wait for them to clear it again.
In light of my discovery, I think it may be time for me to seriously consider other options, like dedicated hosting or moving to a new host.
Thank you all for your time and effort in helping me find solutions. There will be no further updates to this thread.
In light of my discovery, I think it may be time for me to seriously consider other options, like dedicated hosting or moving to a new host.
Thank you all for your time and effort in helping me find solutions. There will be no further updates to this thread.
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