XF 1.5 Facebook integration problem

[omer1819]

Hello guys,
I followed the instructions, but for some reason got this error:

Your server could not connect to Facebook (https://graph.facebook.com). Try again later. If the issue persists, contact your host

I have no idea what my server isn't able to connect, and my host-man either.
Any ideas?

 

[Paul B]

As the error message states, it's something your host will have to investigate and resolve.

It's a server level issue, possibly firewall.

 

[omer1819]

As the error message states, it's something your host will have to investigate and resolve.

It's a server level issue, possibly firewall.

Hey Brogan thank you for your answer.
My host asks what function does it use, maybe its forbidden in the host.
In addition, he asks if a use in openssl-1.0.2h might cause this issue?

 

[Mike]

That OpenSSL should be fine.

Generally, it'll just be using a socket or cURL. Have you host try to connect to the URL listed (https://graph.facebook.com/) via the command line using something like cURL as the user your PHP is running as. Does it go through/connect? If it doesn't, that should be evidence of the problem.

 

[omer1819]

As the error message states, it's something your host will have to investigate and resolve.

It's a server level issue, possibly firewall.

That OpenSSL should be fine.

Generally, it'll just be using a socket or cURL. Have you host try to connect to the URL listed (https://graph.facebook.com/) via the command line using something like cURL as the user your PHP is running as. Does it go through/connect? If it doesn't, that should be evidence of the problem.

My host says that he sent a request and this is the output:

HTTP/1.1 400 Bad Request

WWW-Authenticate: OAuth "Facebook Platform" "invalid_request" "Unsupported get request. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api"

Access-Control-Allow-Origin: *

Pragma: no-cache

Cache-Control: no-store

facebook-api-version: v2.2

Expires: Sat, 01 Jan 2000 00:00:00 GMT

Content-Type: application/json; charset=UTF-8

x-fb-trace-id: ALhkgGCJaXL

x-fb-rev: 2839023

Vary: Accept-Encoding

X-FB-Debug: u1FohdWdIxoEQertC/FVfKrpNF9TW+hPGuB0DekutYXn3sx/PXa7By/dwV7RF+bqBiEQFJNauK/vSkdQd5qZdg==

Date: Thu, 16 Feb 2017 21:03:50 GMT

Transfer-Encoding: chunked

Connection: keep-alive



{"error":{"message":"Unsupported get request. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api","type":"GraphMethodException","code":100,"fbtrace_id":"ALhkgGCJaXL"}}

 

[Mike]

If you submit a ticket with FTP access, I will see if I can get a more specific error for you.

 

[omer1819]

If you submit a ticket with FTP access, I will see if I can get a more specific error for you.

Thank you very much, I did.