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XF 1.5 Expired User Upgrades not leaving user group

Discussion in 'Troubleshooting and Problems' started by dafin0, May 11, 2016.

  1. dafin0

    dafin0 Member

  2. Brogan

    Brogan XenForo Moderator Staff Member

    Were the members added to the user group programmatically, via the upgrade purchase?
    Or manually?

    Are all of the crons running? Specifically 'Downgrade Expired User Upgrades'?
  3. dafin0

    dafin0 Member

    Last edited: May 11, 2016
  4. dafin0

    dafin0 Member

    it only seems to affect one of the permission groups from what i can tell (the one that 95% of our uses pick) and i still have no idea why
    Had two users auto downgrade when they were on the next membership up

    at this point im happy to pay for any help i can get to fix this issue.

    Worst case i'll just hide that donation level, make a new one and link it to a new permission group.
    Last edited: May 14, 2016

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