XF 1.4 error when updating to 1.4.2

[Spawne32]

Callback XenForo_CronEntry_EmailBounce:rocess is invalid (Invalid Class).

when I try to run the update from 1.3.4

 

[Paul B]

Can you check that all of the files have been uploaded correctly?

Specifically library\XenForo\CronEntry\EmailBounce.php

 

[Spawne32]

that file does not appear to be present in either the server directory or the upgrade files, also tried 1.3.6 update and that errors out as well, and emailbounce.php is also not present.

 

[Paul B]

Download a new copy of the upgrade.zip and upload all of the files once more, just in case there are any other issues in the original .zip file.

 

[Spawne32]

Now im getting a server error. I see that file was added to the zip.

Server Error
Mysqli prepare error: Table 'reallyb7_xfdata.xf_user_title_ladder' doesn't exist

1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
4. Zend_Db_Adapter_Abstract->query() in XenForo/Model.php at line 219
5. XenForo_Model->fetchAllKeyed() in XenForo/Model/UserTitleLadder.php at line 16
6. XenForo_Model_UserTitleLadder->getUserTitleLadder() in XenForo/Model/UserTitleLadder.php at line 114
7. XenForo_Model_UserTitleLadder->rebuildUserTitleLadderCache() in XenForo/Deferred/ImportMasterData.php at line 42
8. XenForo_Deferred_ImportMasterData->execute() in XenForo/Deferred/Atomic.php at line 66
9. XenForo_Deferred_Atomic->execute() in XenForo/Model/Deferred.php at line 256
10. XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 390
11. XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 316
12. XenForo_Model_Deferred->runByUniqueKey() in XenForo/Install/Controller/Abstract.php at line 34
13. XenForo_Install_Controller_Abstract->_manualDeferredRunner() in XenForo/Install/Controller/Upgrade.php at line 221
14. XenForo_Install_Controller_Upgrade->actionRunDeferred() in XenForo/FrontController.php at line 347
15. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
16. XenForo_FrontController->run() in /home/reallyb7/public_html/install/index.php at line 18

 

[Paul B]

That error suggests part of the install routine failed, which could be related to your original issue.

The quickest and easiest way to resolve this would be to restore the backup you took just prior to upgrading and then running the upgrade again.

 

[Spawne32]

Did what you said, restored a backup, did a database check and repair just in case. Still getting the same error, what would be the non easy way to resolve this?

 

[Spawne32]

Also tried installing 1.3.6 and it fails right after rebuilding templates in the process upgrade list.

 

[Mike]

Submit a ticket with ACP, FTP and phpMyAdmin access details. We'd need the upgrade to have been started (new files in place at least, if not run until you get an error).

 

[Spawne32]

Ill get that information to you asap, quick question though, i just realize im running 1.3.1, is it ill advised to go from 1.3.1 to 1.3.6 or 1.4.2 without doing the updates inbetween or should it not matter.

 

[Amaury]

is it ill advised to go from 1.3.1 to 1.3.6 or 1.4.2 without doing the updates inbetween or should it not matter.

You can update directly to 1.4.2 from 1.3.1.

 

[Spawne32]

Submit a ticket with ACP, FTP and phpMyAdmin access details. We'd need the upgrade to have been started (new files in place at least, if not run until you get an error).

ticket submitted