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XF 1.4 error when updating to 1.4.2

Discussion in 'Installation, Upgrade, and Import Support' started by Spawne32, Oct 19, 2014.

  1. Spawne32

    Spawne32 Active Member

    Callback XenForo_CronEntry_EmailBounce::process is invalid (Invalid Class).

    when I try to run the update from 1.3.4
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Can you check that all of the files have been uploaded correctly?

    Specifically library\XenForo\CronEntry\EmailBounce.php
  3. Spawne32

    Spawne32 Active Member

    that file does not appear to be present in either the server directory or the upgrade files, also tried 1.3.6 update and that errors out as well, and emailbounce.php is also not present.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Download a new copy of the upgrade.zip and upload all of the files once more, just in case there are any other issues in the original .zip file.
  5. Spawne32

    Spawne32 Active Member

    Now im getting a server error. I see that file was added to the zip.

    Server Error
    Mysqli prepare error: Table 'reallyb7_xfdata.xf_user_title_ladder' doesn't exist

    1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
    2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
    3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
    4. Zend_Db_Adapter_Abstract->query() in XenForo/Model.php at line 219
    5. XenForo_Model->fetchAllKeyed() in XenForo/Model/UserTitleLadder.php at line 16
    6. XenForo_Model_UserTitleLadder->getUserTitleLadder() in XenForo/Model/UserTitleLadder.php at line 114
    7. XenForo_Model_UserTitleLadder->rebuildUserTitleLadderCache() in XenForo/Deferred/ImportMasterData.php at line 42
    8. XenForo_Deferred_ImportMasterData->execute() in XenForo/Deferred/Atomic.php at line 66
    9. XenForo_Deferred_Atomic->execute() in XenForo/Model/Deferred.php at line 256
    10. XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 390
    11. XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 316
    12. XenForo_Model_Deferred->runByUniqueKey() in XenForo/Install/Controller/Abstract.php at line 34
    13. XenForo_Install_Controller_Abstract->_manualDeferredRunner() in XenForo/Install/Controller/Upgrade.php at line 221
    14. XenForo_Install_Controller_Upgrade->actionRunDeferred() in XenForo/FrontController.php at line 347
    15. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
    16. XenForo_FrontController->run() in /home/reallyb7/public_html/install/index.php at line 18
  6. Brogan

    Brogan XenForo Moderator Staff Member

    That error suggests part of the install routine failed, which could be related to your original issue.

    The quickest and easiest way to resolve this would be to restore the backup you took just prior to upgrading and then running the upgrade again.
  7. Spawne32

    Spawne32 Active Member

    Did what you said, restored a backup, did a database check and repair just in case. Still getting the same error, what would be the non easy way to resolve this?
  8. Spawne32

    Spawne32 Active Member

    Also tried installing 1.3.6 and it fails right after rebuilding templates in the process upgrade list.
  9. Mike

    Mike XenForo Developer Staff Member

    Submit a ticket with ACP, FTP and phpMyAdmin access details. We'd need the upgrade to have been started (new files in place at least, if not run until you get an error).
  10. Spawne32

    Spawne32 Active Member

    Ill get that information to you asap, quick question though, i just realize im running 1.3.1, is it ill advised to go from 1.3.1 to 1.3.6 or 1.4.2 without doing the updates inbetween or should it not matter.
  11. Amaury

    Amaury Well-Known Member

    You can update directly to 1.4.2 from 1.3.1.
  12. Spawne32

    Spawne32 Active Member

    ticket submitted

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