XF 1.3 Error on banned

[bcercan]

Hello,

When I ban someone for a time, after he logged in he cannot see any info about his ban like when ban will be removed, reason etc. He just gets error page.

What I'm missing? It was happened before and I've solved and I tried again but it hasnt fixed

 

[Amaury]

This should help: https://xenforo.com/community/threads/ban-reason.81056/

 

[bcercan]

This should help: https://xenforo.com/community/threads/ban-reason.81056/

This is exactly how I did but it doesn't work, User still get error page instead of ban reason

 

[Paul B]

You have a permissions issue then.

Check the permissions carefully and disable all add-ons and check again.

 

[Chris D]

Use the Analyze Permissions feature in the Admin CP. Enter the banned user's name and screenshot the results.

 

[bcercan]

Here is the analyze results for a banned user:
http://i.imgur.com/KUj4REe.png

"User" group's permission node:
http://i.imgur.com/8bCbXQB.jpg

"Banned" group's permission node:
http://i.imgur.com/WSYI5Ht.jpg

And banned users added groups like Main group > User - Secondary group > Banned

 

[bcercan]

The issue continues.

 

[Paul B]

Have you disabled all add-ons and tested in a completely default unedited style?

 

[bcercan]

Have you disabled all add-ons and tested in a completely default unedited style?

How can I? It's an active forum with 200k members. Is there anyway?

 

[Paul B]

Create a duplicate test installation and use that for troubleshooting.

https://xenforo.com/community/resources/how-to-duplicate-a-live-site-to-use-as-a-test-site.2792/