XF 2.3 Can't register to my own forum. hCaptcha banned.

[TheMasso]

Hello,

After finishing most of the settings and theme customizations, I tried to register to my own forum from incognito mode but I can't register cause I get banned from hCaptcha. Also tried on my phone while cellular data is on but it was the same.

How can I resolve this?

 

[FTL]

You're not understanding the problem. If anyone is using hcaptcha without putting in any sort of API keys, the message shows that the "account banned, service suspended". It's not the forum account, it's the free version of hcaptcha without the API keys that is "banned" (from using hcaptcha)

You can still use hCaptcha for free, but you need to sign up and plugin the Site Key + Secret key.

Works ok on my XF Cloud, so it must be the configuration error you describe.

 

[Russ]

Works ok on my XF Cloud, so it must be the configuration error you describe.

It was a temporary problem from hCaptcha:

Third party Post in thread 'hCaptcha have stopped the free service w/o sitekey/registration - no more user registrations possible on XF installs with default settings'

Feb 2, 2026

This was a temporary issue with the service provider.

Nonetheless, we highly recommend considering an alternative provider such as Cloudflare Turnstile.

• Chris D

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