XF 1.4 Emails not being sent?

[Okenyon]

All of a sudden, when I test my emails to my main contact email, they are not being received.

It's been the same email address for a few years and always worked however now I don't get them, not in trash, nowhere.

It's the same email for my contact form, and I don't receive those either anymore.

Thoughts?

 

[Okenyon]

I just changed the email in the basic board information settings and it worked, however I want to use this other email, what could be the issue please?

 

[CTXMedia]

... what could be the issue please?

You're not giving us much to go on. The email addresses might be a useful starting point (check MX records etc.) - what are the sending and receiving email address?

 

[Okenyon]

Sorry, contact@fixforums.com

 

[CTXMedia]

Sorry, contact@fixforums.com

I've just done an MX lookup and then an SMTP test via http://mxtoolbox.com and it appears to be timing out:

Connecting to 199.119.101.8

SendSMTPCommand: Timeout waiting for response after 15 seconds.

PWS3v2 15970ms

If you don't manage the server yourself, raise a support ticket with your host and ask them to look into it.

 

[Okenyon]

I've just done an MX lookup and then an SMTP test via http://mxtoolbox.com and it appears to be timing out:

Connecting to 199.119.101.8

SendSMTPCommand: Timeout waiting for response after 15 seconds.

PWS3v2 15970ms

If you don't manage the server yourself, raise a support ticket with your host and ask them to look into it.

Thank you, it's odd as all other emails on this server work and this one even works just not when used on xenforo, anything in particular I should say in the ticket? (sorry I'm not technical)

 

[Okenyon]

Oh and not sure if it has any effect but i'm using SendGrid as my "Email Transport Method" in xenforo settings.

 

[CTXMedia]

Could you post a screenshot of your Email Options settings.