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XF 1.5 Email Server Errors Related To IMAP Settings

Discussion in 'Troubleshooting and Problems' started by Rambro, Sep 15, 2016.

  1. Rambro

    Rambro Well-Known Member

    Can one of you fine gentlemen tell me what the heck these server errors are related to?

    Code:
    Zend_Mail_Protocol_Exception: the single id was not found in response - library/Zend/Mail/Protocol/Imap.php:633
    Generated By: Unknown Account, Today at 12:54 PM
    Stack Trace
    #0 /home/dressedw/public_html/library/Zend/Mail/Storage/Imap.php(197): Zend_Mail_Protocol_Imap->fetch('RFC822.HEADER', 2)
    #1 /home/dressedw/public_html/library/XenForo/Deferred/EmailBounce.php(46): Zend_Mail_Storage_Imap->getRawHeader(2)
    #2 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.99999403954, '')
    #3 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.99999403954, '', false)
    #4 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #5 /home/dressedw/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #6 {main}
    Request State
    array(3) {
      ["url"] => string(39) "http://www.dressedwell.net/deferred.php"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(3) {
        ["_xfRequestUri"] => string(49) "/threads/the-********-that-is-luca-rubinacci.953/"
        ["_xfNoRedirect"] => string(1) "1"
        ["_xfResponseType"] => string(4) "json"
      }
    }
    Code:
    Zend_Mail_Protocol_Exception: the single id was not found in response - library/Zend/Mail/Protocol/Imap.php:633
    Generated By: Unknown Account, Yesterday at 1:25 AM
    Stack Trace
    #0 /home/dressedw/public_html/library/Zend/Mail/Storage/Imap.php(197): Zend_Mail_Protocol_Imap->fetch('RFC822.HEADER', 23)
    #1 /home/dressedw/public_html/library/XenForo/Deferred/EmailBounce.php(46): Zend_Mail_Storage_Imap->getRawHeader(23)
    #2 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.99999499321, '')
    #3 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.99999499321, '', false)
    #4 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #5 /home/dressedw/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #6 {main}
    Request State
    array(3) {
      ["url"] => string(39) "http://www.dressedwell.net/deferred.php"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(3) {
        ["_xfRequestUri"] => string(34) "/threads/craptons-bespoke-db.2391/"
        ["_xfNoRedirect"] => string(1) "1"
        ["_xfResponseType"] => string(4) "json"
      }
    }
    These are our current email settings. Any issues there?

    1.png
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Does it happen consistently?

    The only other instance we've seen related to this error message, it wasn't possible to reproduce it on demand so we were unable to debug it.

    It suggests that the message doesn't exist in the mailbox, but the counter implies otherwise.
     
  3. Mike

    Mike XenForo Developer Staff Member

    If it's an option, POP3 tends to be simpler for fetching the bounce messages.
     
  4. Rambro

    Rambro Well-Known Member

    we changed the email settings over 3 days ago. since then its been two errors per day.

    is there some reason it wouldn't be an option?
     
  5. Mike

    Mike XenForo Developer Staff Member

    Are emails appearing in the bounce log?

    An option as in your server exposes POP3 and not just IMAP.
     
  6. Rambro

    Rambro Well-Known Member

    Yes, 36 since Tuesday at 1:30am when I changed the settings. Here's one of them. Let me know if more would help:

     
  7. Rambro

    Rambro Well-Known Member

    just had another server error as well

    Code:
    Zend_Mail_Protocol_Exception: the single id was not found in response - library/Zend/Mail/Protocol/Imap.php:633
    Generated By: Unknown Account, 49 minutes ago
    Stack Trace
    #0 /home/dressedw/public_html/library/Zend/Mail/Storage/Imap.php(197): Zend_Mail_Protocol_Imap->fetch('RFC822.HEADER', 1)
    #1 /home/dressedw/public_html/library/XenForo/Deferred/EmailBounce.php(46): Zend_Mail_Storage_Imap->getRawHeader(1)
    #2 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.99999690056, '')
    #3 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.99999690056, '', false)
    #4 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #5 /home/dressedw/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #6 {main}
    Request State
    array(3) {
      ["url"] => string(39) "http://www.dressedwell.net/deferred.php"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(4) {
        ["_xfRequestUri"] => string(42) "/conversations/stranger-things.1564/page-5"
        ["_xfNoRedirect"] => string(1) "1"
        ["_xfToken"] => string(8) "********"
        ["_xfResponseType"] => string(4) "json"
      }
    }
    
     
  8. Mike

    Mike XenForo Developer Staff Member

    There was only one other time this has come up: https://xenforo.com/community/threads/the-single-id-was-not-found-in-response.88421/ We didn't get to the bottom of it there. If bounces are being processed, I think it can be ignored.

    However, can you see any pattern in it? It may be related to the number of bounce emails to be processed. Can you correlate the date of the error to the entries in the bounce log? Do you get multiple bounces being processed at one time?
     
  9. Rambro

    Rambro Well-Known Member

    sorry it took me a bit to get back to you. so POP didn't seem to work, as it produced 9000 errors or so. oddly though, it didn't produce anything in the bounce log. here's how it looks:

    1.png
    2.png

    If I track the server errors back to the last bounce date, you'll see they're all IMAP

    3.png

    Interestingly, while I was typing this out, I changed the settings back to IMAP, and it IMMEDIATELY generated a server error and bounce

    4.png
    5.png
     
  10. Mike

    Mike XenForo Developer Staff Member

    If you flip to POP3, you likely need to use a different port. Errors like that can happen when you connect to a non-POP3 server.

    With the last screenshots (with the new error), the cron should have run again. Has it picked up any new bounces (after the "3 minutes ago" one)?
     
  11. Rambro

    Rambro Well-Known Member

    Yep, 2 more

    1.png

    Here's the details on the newest one. Oddly, this seems to be a reply to a PM from an established member to me.

    Code:
    Return-Path: <contact+120cf375+contact=dressedwell.net@dressedwell.net>
    Delivered-To: contact@dressedwell.net
    Received: from v1.velocityio.com
        by v1.velocityio.com (Dovecot) with LMTP id CtAiEoqL4FdTcAAAlSP2Zg
        for <contact@dressedwell.net>; Tue, 20 Sep 2016 01:06:18 +0000
    Return-path: <contact+120cf375+contact=dressedwell.net@dressedwell.net>
    Envelope-to: contact@dressedwell.net
    Delivery-date: Tue, 20 Sep 2016 01:06:18 +0000
    Received: from velocityio.com ([45.56.76.154]:36688 helo=localhost)
        by v1.velocityio.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128)
        (Exim 4.87)
        (envelope-from <contact+120cf375+contact=dressedwell.net@dressedwell.net>)
        id 1bm9Vq-0007TZ-5p
        for contact@dressedwell.net; Tue, 20 Sep 2016 01:06:18 +0000
    Subject: Restrictions - New reply to your conversation
    To: Rambo <contact@dressedwell.net>
    From: Rambo <contact@dressedwell.net>
    X-To-Validate: 120cf375+contact@dressedwell.net
    Message-Id: <b809f207b15d35a0abb9af3be99091cd472c0474@www.dressedwell.net>
    Date: Tue, 20 Sep 2016 01:06:17 +0000
    Content-Type: multipart/alternative;
     boundary="=_9c792ee54356f271120af687b3c6b51b"
    MIME-Version: 1.0
    
    --=_9c792ee54356f271120af687b3c6b51b
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    Rambo, verrihappy replied to your conversation at DressedWell:=0A=0A=09"=
    Restrictions"=0A=0AThis is the message they posted:=0A------------------=
    ----------------------------------------------------=0AThanks.=0A-------=
    ---------------------------------------------------------------=0A=0ATo=
     view this conversation, click here:=0Ahttp://www.dressedwell.net/conver=
    sations/restrictions.1584/unread=0A=0ATo see all your active conversatio=
    ns, click here:=0Ahttp://www.dressedwell.net/conversations/=0A=0A-------=
    ---------------------------------------------------------------=0A=0AThi=
    s message was sent to you from DressedWell because your preferences are=
     set to receive email when a new conversation message is received.=0A=0A=
    To stop receiving email, please edit your contact preferences:=0Ahttp://=
    www.dressedwell.net/account/contact-details=0A=0Ahttp://www.dressedwell.=
    net/
    
    --=_9c792ee54356f271120af687b3c6b51b
    Content-Type: text/html; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    <html lang=3D"en-US" dir=3D"LTR">=0A<head>=0A=09<meta charset=3D"UTF-8"=
     />=0A=09<base href=3D"http://www.dressedwell.net/" />=0A=09<title>Restr=
    ictions - New reply to your conversation</title>=0A</head>=0A<body dir=
    =3D"LTR" text=3D"#141414" bgcolor=3D"#F0F0F0" link=3D"#176093" alink=3D"=
    #176093" vlink=3D"#176093" style=3D"padding: 10px">=0A=0A=09<table cellp=
    adding=3D"0" cellspacing=3D"0" border=3D"0" dir=3D"LTR" style=3D"=0A=09=
    =09background-color: #F0F7FC;=0A=09=09border: 1px solid #A5CAE4;=0A=09=
    =09border-radius: 5px;=0A=09=09direction: LTR;">=0A=09<tr>=0A=09=09<td s=
    tyle=3D"=0A=09=09=09background-color: #D7EDFC;=0A=09=09=09padding: 5px 1=
    0px;=0A=09=09=09border-bottom: 1px solid #A5CAE4;=0A=09=09=09border-top-=
    left-radius: 4px;=0A=09=09=09border-top-right-radius: 4px;=0A=09=09=09fo=
    nt-family: 'Trebuchet MS', Helvetica, Arial, sans-serif;=0A=09=09=09font=
    -size: 11px;=0A=09=09=09line-height: 1.231;">=0A=09=09=09<a href=3D"http=
    ://www.dressedwell.net/" style=3D"color: #176093; text-decoration:none">=
    DressedWell</a>=0A=09=09</td>=0A=09</tr>=0A=09<tr>=0A=09=09<td style=3D"=
    =0A=09=09=09background-color: #FCFCFF;=0A=09=09=09padding: 1em;=0A=09=09=
    =09color: #141414;=0A=09=09=09font-family: 'Trebuchet MS', Helvetica, Ar=
    ial, sans-serif;=0A=09=09=09font-size: 13px;=0A=09=09=09line-height: 1.2=
    31;">=0A=09=09=09<p style=3D"margin-top: 0">Rambo, <a href=3D"http://www=
    .dressedwell.net/members/verrihappy.402/" style=3D"color: #176093; text-=
    decoration: none">verrihappy</a> replied to your conversation at <a href=
    =3D"http://www.dressedwell.net/" style=3D"color: #176093; text-decoratio=
    n: none">DressedWell</a>.</p>=0A=0A<h2 style=3D"font-size: 18pt; font-we=
    ight: normal; margin: 10px 0"><a href=3D"http://www.dressedwell.net/conv=
    ersations/restrictions.1584/unread" style=3D"color: #176093; text-decora=
    tion: none">Restrictions</a></h2>=0A=0A<hr style=3D"height: 1px; margin:=
     20px 0 10px; border: 0; color: #D7EDFC; background-color: #D7EDFC" />=
    =0A=0A<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"1=
    00%" style=3D"margin: 10px 0 20px">=0A<tr valign=3D"top">=0A=09<td style=
    =3D"font-size: 13px; line-height: 1.231; padding-right: 20px">=0A=09=09<=
    div style=3D"=0A=09=09=09background-color: #D7EDFC;=0A=09=09=09border: 1=
    px solid #D7EDFC;=0A=09=09=09border-radius: 5px;=0A=09=09=09margin: 0">=
    =0A=09=09=09<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0">=0A=
    =09=09=09<tr>=0A=09=09=09=09<td style=3D"=0A=09=09=09=09=09background-co=
    lor: #F0F7FC;=0A=09=09=09=09=09padding: 5px;=0A=09=09=09=09=09border-rad=
    ius: 4px">=0A=09=09=09=09=09<a href=3D"http://www.dressedwell.net/member=
    s/verrihappy.402/" title=3D"verrihappy"=0A=09=09=09=09=09=09><img src=3D=
    "http://www.dressedwell.net/data/avatars/s/0/402.jpg?1473773277" alt=3D"=
    verrihappy" title=3D"verrihappy" style=3D"=0A=09=09=09=09=09=09=09width:=
     48px;=0A=09=09=09=09=09=09=09height: 48px;=0A=09=09=09=09=09=09=09backg=
    round-color: #FCFCFF;=0A=09=09=09=09=09=09=09border: 1px solid #A5CAE4;=
    =0A=09=09=09=09=09=09=09padding: 2px;=0A=09=09=09=09=09=09=09border-radi=
    us: 4px"=0A=09=09=09=09=09=09/></a>=0A=09=09=09=09=09</td>=0A=09=09=09=
    =09</tr>=0A=09=09=09</table>=0A=09=09=09<span style=3D"=0A=09=09=09=09pa=
    dding: 3px 5px;=0A=09=09=09=09display: block"><!--verrihappy-->&nbsp;</s=
    pan>=0A=09=09</div>=0A=09</td>=0A=09<td width=3D"100%" style=3D"font-fam=
    ily: Georgia, 'Times New Roman', Times, serif; font-size: 11pt; line-hei=
    ght: 1.4">=0A=09=09Thanks.=0A=09</td>=09=0A</tr>=0A</table>=0A=0A<table=
     cellpadding=3D"10" cellspacing=3D"0" border=3D"0" width=3D"100%" style=
    =3D"margin: 20px 0; background-color: #f0f7fc; border-top: 1px solid #d7=
    edfc">=0A<tr>=0A=09<td>=0A=09=09<a href=3D"http://www.dressedwell.net/co=
    nversations/restrictions.1584/unread" style=3D"=0A=09=09=09display: bloc=
    k;=0A=09=09=09float: left;=0A=09=09=09padding: 5px 10px;=0A=09=09=09back=
    ground-color: #65a5d1;=0A=09=09=09border: none;=0A=09=09=09border-radius=
    : 3px;=0A=09=09=09font-family: 'Trebuchet MS', Helvetica, Arial, sans-se=
    rif;=0A=09=09=09font-size: 11px;=0A=09=09=09color: white;=0A=09=09=09tex=
    t-decoration: none">View This Conversation</a>=0A=09</td>=0A=09<td align=
    =3D"right">=0A=09=09<a href=3D"http://www.dressedwell.net/conversations/=
    " style=3D"=0A=09=09=09display: block;=0A=09=09=09padding: 5px 0;=0A=09=
    =09=09font-family: 'Trebuchet MS', Helvetica, Arial, sans-serif;=0A=09=
    =09=09font-size: 11px;=0A=09=09=09color: #176093;=0A=09=09=09text-decora=
    tion: none">View All Your Conversations</a>=0A=09</td>=0A</tr>=0A</table=
    >=0A=0A<p style=3D"font-size: 11px; color: #969696">Please do not reply=
     to this email. You must visit <a href=3D"http://www.dressedwell.net/" s=
    tyle=3D"color: #969696; text-decoration: underline">DressedWell</a> to r=
    eply.</p>=0A=0A<p style=3D"font-size: 11px; color: #969696">This message=
     was sent to you from <a href=3D"http://www.dressedwell.net/" style=3D"c=
    olor: #969696; text-decoration: underline">DressedWell</a> because your=
     preferences are set to receive email when a new conversation message is=
     received.</p>=0A=0A<p style=3D"font-size: 11px; color: #969696">To stop=
     receiving email, please <a href=3D"http://www.dressedwell.net/account/c=
    ontact-details" style=3D"color: #969696; text-decoration: underline">edi=
    t your contact preferences</a>.</p>=0A=09=09</td>=0A=09</tr>=0A=09<tr>=
    =0A=09=09<td style=3D"=0A=09=09=09background-color: #F0F7FC;=0A=09=09=09=
    padding: 5px 10px;=0A=09=09=09border-top: 1px solid #D7EDFC;=0A=09=09=09=
    border-bottom-left-radius: 4px;=0A=09=09=09border-bottom-right-radius: 4=
    px;=0A=09=09=09text-align: right;=0A=09=09=09font-family: 'Trebuchet MS'=
    , Helvetica, Arial, sans-serif;=0A=09=09=09font-size: 11px;=0A=09=09=09l=
    ine-height: 1.231;">=0A=09=09=09<a href=3D"http://www.dressedwell.net/"=
     style=3D"color: #176093; text-decoration: none">http://www.dressedwell.=
    net/</a>=0A=09=09</td>=0A=09</tr>=0A=09</table>=09=0A=0A</body>=0A</html=
    >
    
    --=_9c792ee54356f271120af687b3c6b51b--
    
     
  12. Rambro

    Rambro Well-Known Member

    Just had it happen again.

    Bounce:

    Code:
    Return-Path: <contact+120cf375+contact=dressedwell.net@dressedwell.net>
    Delivered-To: contact@dressedwell.net
    Received: from v1.velocityio.com
        by v1.velocityio.com (Dovecot) with LMTP id M2D9CTjD4FdvFQAAlSP2Zg
        for <contact@dressedwell.net>; Tue, 20 Sep 2016 05:03:52 +0000
    Return-path: <contact+120cf375+contact=dressedwell.net@dressedwell.net>
    Envelope-to: contact@dressedwell.net
    Delivery-date: Tue, 20 Sep 2016 05:03:52 +0000
    Received: from velocityio.com ([45.56.76.154]:54462 helo=localhost)
        by v1.velocityio.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128)
        (Exim 4.87)
        (envelope-from <contact+120cf375+contact=dressedwell.net@dressedwell.net>)
        id 1bmDDk-0001ga-1A
        for contact@dressedwell.net; Tue, 20 Sep 2016 05:03:52 +0000
    Subject: Welcome - New reply to your conversation
    To: Rambo <contact@dressedwell.net>
    From: Rambo <contact@dressedwell.net>
    X-To-Validate: 120cf375+contact@dressedwell.net
    Message-Id: <3f66e91d8d4e5a653999429c0c25e37299357913@www.dressedwell.net>
    Date: Tue, 20 Sep 2016 05:03:51 +0000
    Content-Type: multipart/alternative;
     boundary="=_33cf8c79106660b3dca88c4e667a2ea1"
    MIME-Version: 1.0
    
    --=_33cf8c79106660b3dca88c4e667a2ea1
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    Rambo, lefebvre replied to your conversation at DressedWell:=0A=0A=09"We=
    lcome"=0A=0AThis is the message they posted:=0A-------------------------=
    ---------------------------------------------=0AHi Rambo,=0A=0AThank you=
     for the welcome. I haven't received either email as of yet. =0A=0ARegar=
    ds,=0ALefebvre=0A-------------------------------------------------------=
    ---------------=0A=0ATo view this conversation, click here:=0Ahttp://www=
    .dressedwell.net/conversations/welcome.1586/unread=0A=0ATo see all your=
     active conversations, click here:=0Ahttp://www.dressedwell.net/conversa=
    tions/=0A=0A------------------------------------------------------------=
    ----------=0A=0AThis message was sent to you from DressedWell because yo=
    ur preferences are set to receive email when a new conversation message=
     is received.=0A=0ATo stop receiving email, please edit your contact pre=
    ferences:=0Ahttp://www.dressedwell.net/account/contact-details=0A=0Ahttp=
    ://www.dressedwell.net/
    
    --=_33cf8c79106660b3dca88c4e667a2ea1
    Content-Type: text/html; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    <html lang=3D"en-US" dir=3D"LTR">=0A<head>=0A=09<meta charset=3D"UTF-8"=
     />=0A=09<base href=3D"http://www.dressedwell.net/" />=0A=09<title>Welco=
    me - New reply to your conversation</title>=0A</head>=0A<body dir=3D"LTR=
    " text=3D"#141414" bgcolor=3D"#F0F0F0" link=3D"#176093" alink=3D"#176093=
    " vlink=3D"#176093" style=3D"padding: 10px">=0A=0A=09<table cellpadding=
    =3D"0" cellspacing=3D"0" border=3D"0" dir=3D"LTR" style=3D"=0A=09=09back=
    ground-color: #F0F7FC;=0A=09=09border: 1px solid #A5CAE4;=0A=09=09border=
    -radius: 5px;=0A=09=09direction: LTR;">=0A=09<tr>=0A=09=09<td style=3D"=
    =0A=09=09=09background-color: #D7EDFC;=0A=09=09=09padding: 5px 10px;=0A=
    =09=09=09border-bottom: 1px solid #A5CAE4;=0A=09=09=09border-top-left-ra=
    dius: 4px;=0A=09=09=09border-top-right-radius: 4px;=0A=09=09=09font-fami=
    ly: 'Trebuchet MS', Helvetica, Arial, sans-serif;=0A=09=09=09font-size:=
     11px;=0A=09=09=09line-height: 1.231;">=0A=09=09=09<a href=3D"http://www=
    .dressedwell.net/" style=3D"color: #176093; text-decoration:none">Dresse=
    dWell</a>=0A=09=09</td>=0A=09</tr>=0A=09<tr>=0A=09=09<td style=3D"=0A=09=
    =09=09background-color: #FCFCFF;=0A=09=09=09padding: 1em;=0A=09=09=09col=
    or: #141414;=0A=09=09=09font-family: 'Trebuchet MS', Helvetica, Arial, s=
    ans-serif;=0A=09=09=09font-size: 13px;=0A=09=09=09line-height: 1.231;">=
    =0A=09=09=09<p style=3D"margin-top: 0">Rambo, <a href=3D"http://www.dres=
    sedwell.net/members/lefebvre.749/" style=3D"color: #176093; text-decorat=
    ion: none">lefebvre</a> replied to your conversation at <a href=3D"http:=
    //www.dressedwell.net/" style=3D"color: #176093; text-decoration: none">=
    DressedWell</a>.</p>=0A=0A<h2 style=3D"font-size: 18pt; font-weight: nor=
    mal; margin: 10px 0"><a href=3D"http://www.dressedwell.net/conversations=
    /welcome.1586/unread" style=3D"color: #176093; text-decoration: none">We=
    lcome</a></h2>=0A=0A<hr style=3D"height: 1px; margin: 20px 0 10px; borde=
    r: 0; color: #D7EDFC; background-color: #D7EDFC" />=0A=0A<table cellpadd=
    ing=3D"0" cellspacing=3D"0" border=3D"0" width=3D"100%" style=3D"margin:=
     10px 0 20px">=0A<tr valign=3D"top">=0A=09<td style=3D"font-size: 13px;=
     line-height: 1.231; padding-right: 20px">=0A=09=09<div style=3D"=0A=09=
    =09=09background-color: #D7EDFC;=0A=09=09=09border: 1px solid #D7EDFC;=
    =0A=09=09=09border-radius: 5px;=0A=09=09=09margin: 0">=0A=09=09=09<table=
     cellpadding=3D"0" cellspacing=3D"0" border=3D"0">=0A=09=09=09<tr>=0A=09=
    =09=09=09<td style=3D"=0A=09=09=09=09=09background-color: #F0F7FC;=0A=09=
    =09=09=09=09padding: 5px;=0A=09=09=09=09=09border-radius: 4px">=0A=09=09=
    =09=09=09<a href=3D"http://www.dressedwell.net/members/lefebvre.749/" ti=
    tle=3D"lefebvre"=0A=09=09=09=09=09=09><img src=3D"http://www.dressedwell=
    .net/styles/default/xenforo/avatars/avatar_male_s.png" alt=3D"lefebvre"=
     title=3D"lefebvre" style=3D"=0A=09=09=09=09=09=09=09width: 48px;=0A=09=
    =09=09=09=09=09=09height: 48px;=0A=09=09=09=09=09=09=09background-color:=
     #FCFCFF;=0A=09=09=09=09=09=09=09border: 1px solid #A5CAE4;=0A=09=09=09=
    =09=09=09=09padding: 2px;=0A=09=09=09=09=09=09=09border-radius: 4px"=0A=
    =09=09=09=09=09=09/></a>=0A=09=09=09=09=09</td>=0A=09=09=09=09</tr>=0A=
    =09=09=09</table>=0A=09=09=09<span style=3D"=0A=09=09=09=09padding: 3px=
     5px;=0A=09=09=09=09display: block"><!--lefebvre-->&nbsp;</span>=0A=09=
    =09</div>=0A=09</td>=0A=09<td width=3D"100%" style=3D"font-family: Georg=
    ia, 'Times New Roman', Times, serif; font-size: 11pt; line-height: 1.4">=
    =0A=09=09Hi Rambo,<br />=0A<br />=0AThank you for the welcome. I haven&#=
    039;t received either email as of yet. <br />=0A<br />=0ARegards,<br />=
    =0ALefebvre=0A=09</td>=09=0A</tr>=0A</table>=0A=0A<table cellpadding=3D"=
    10" cellspacing=3D"0" border=3D"0" width=3D"100%" style=3D"margin: 20px=
     0; background-color: #f0f7fc; border-top: 1px solid #d7edfc">=0A<tr>=0A=
    =09<td>=0A=09=09<a href=3D"http://www.dressedwell.net/conversations/welc=
    ome.1586/unread" style=3D"=0A=09=09=09display: block;=0A=09=09=09float:=
     left;=0A=09=09=09padding: 5px 10px;=0A=09=09=09background-color: #65a5d=
    1;=0A=09=09=09border: none;=0A=09=09=09border-radius: 3px;=0A=09=09=09fo=
    nt-family: 'Trebuchet MS', Helvetica, Arial, sans-serif;=0A=09=09=09font=
    -size: 11px;=0A=09=09=09color: white;=0A=09=09=09text-decoration: none">=
    View This Conversation</a>=0A=09</td>=0A=09<td align=3D"right">=0A=09=09=
    <a href=3D"http://www.dressedwell.net/conversations/" style=3D"=0A=09=09=
    =09display: block;=0A=09=09=09padding: 5px 0;=0A=09=09=09font-family: 'T=
    rebuchet MS', Helvetica, Arial, sans-serif;=0A=09=09=09font-size: 11px;=
    =0A=09=09=09color: #176093;=0A=09=09=09text-decoration: none">View All Y=
    our Conversations</a>=0A=09</td>=0A</tr>=0A</table>=0A=0A<p style=3D"fon=
    t-size: 11px; color: #969696">Please do not reply to this email. You mus=
    t visit <a href=3D"http://www.dressedwell.net/" style=3D"color: #969696;=
     text-decoration: underline">DressedWell</a> to reply.</p>=0A=0A<p style=
    =3D"font-size: 11px; color: #969696">This message was sent to you from <=
    a href=3D"http://www.dressedwell.net/" style=3D"color: #969696; text-dec=
    oration: underline">DressedWell</a> because your preferences are set to=
     receive email when a new conversation message is received.</p>=0A=0A<p=
     style=3D"font-size: 11px; color: #969696">To stop receiving email, plea=
    se <a href=3D"http://www.dressedwell.net/account/contact-details" style=
    =3D"color: #969696; text-decoration: underline">edit your contact prefer=
    ences</a>.</p>=0A=09=09</td>=0A=09</tr>=0A=09<tr>=0A=09=09<td style=3D"=
    =0A=09=09=09background-color: #F0F7FC;=0A=09=09=09padding: 5px 10px;=0A=
    =09=09=09border-top: 1px solid #D7EDFC;=0A=09=09=09border-bottom-left-ra=
    dius: 4px;=0A=09=09=09border-bottom-right-radius: 4px;=0A=09=09=09text-a=
    lign: right;=0A=09=09=09font-family: 'Trebuchet MS', Helvetica, Arial, s=
    ans-serif;=0A=09=09=09font-size: 11px;=0A=09=09=09line-height: 1.231;">=
    =0A=09=09=09<a href=3D"http://www.dressedwell.net/" style=3D"color: #176=
    093; text-decoration: none">http://www.dressedwell.net/</a>=0A=09=09</td=
    >=0A=09</tr>=0A=09</table>=09=0A=0A</body>=0A</html>
    
    --=_33cf8c79106660b3dca88c4e667a2ea1--
    Server error:

    Code:
    Zend_Mail_Protocol_Exception: the single id was not found in response - library/Zend/Mail/Protocol/Imap.php:633
    Generated By: Unknown Account, 15 minutes ago
    Stack Trace
    #0 /home/dressedw/public_html/library/Zend/Mail/Storage/Imap.php(197): Zend_Mail_Protocol_Imap->fetch('RFC822.HEADER', 1)
    #1 /home/dressedw/public_html/library/XenForo/Deferred/EmailBounce.php(46): Zend_Mail_Storage_Imap->getRawHeader(1)
    #2 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.99999594688, '')
    #3 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.99999594688, '', false)
    #4 /home/dressedw/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #5 /home/dressedw/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #6 {main}
    Request State
    array(3) {
      ["url"] => string(39) "http://www.dressedwell.net/deferred.php"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(4) {
        ["_xfRequestUri"] => string(28) "/conversations/welcome.1586/"
        ["_xfNoRedirect"] => string(1) "1"
        ["_xfToken"] => string(8) "********"
        ["_xfResponseType"] => string(4) "json"
      }
    }
     
  13. Mike

    Mike XenForo Developer Staff Member

    What I was trying to surmise was whether there were multiple pending mails in the mailbox. Based on the log, it doesn't appear that was the case. In your original image, you had a log entry 3 minutes ago; based on the second screenshot, that was the "today at 12:54 pm" email. If there were another mail present, it should have been read 30 minutes after that (when the bounce system was next run). That kills my theory as to the cause. Unfortunately, I think this is going to be difficult for us to track down and resolve. It could even be a quirk with your IMAP server.

    As it appears to be working, you should just be able to disregard it.
     
  14. Rambro

    Rambro Well-Known Member

    i gave up on fixing it a LONG time ago. was just reporting to try and help you guys out with any sort of fix.
     

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