upgrade package verified3. I am trying to upgrade but it is attempting to do a new installation, how do I proceed without overwriting the existing data?
It's possible you have uploaded the files from the full package, rather than the upgrade package. Or you have uploaded the correct files but to the wrong location. Check that your data and internal_data directories have not been overwritten. If they have, you will need to restore the files from a backup. To continue with the upgrade, you will need to ensure the correct details are in library/config.php and replace the internal_data/install-lock.php file.
1) Open Transmit and from the file menu - click on Transmit -> Preferences -> Transfers
You will see that for Uploading folders it has the following options:
- Ask me what to do
- Replace the existing folder
- Merge the existing folder
- Skip the folder
2) Next to "Uploading folders" choose the Merge the existing folder option
3) Close the preferences