Look. This is a proper communication style. It took several entire thread discussions, but here we are. Proper communication.
Look @Brogan, instead of calling a customer publicly a stalker, this is the correct way of dealing with a situation.
With these kind of messages we know where the company stands. Both the license holders and Add-on developers have now information they’ve been waiting for, through a clear, well-written post.
SBJ complained about the communication not the management of the company.As I always say, unless you are a shareholder you don't really have a say in how a company is run. If you're not happy about how it is being run, simples, buy it
Bit of a grey area this one, I think.I commonly see complaints that XenForo doesn't yet have feature x that person y desperately needs for their site and bemoaning the lack of a roadmap to see when and if that feature might become part of the core system. To this, I can only say that XenForo has a feature set that more than delivers the requirements of most communities, but it was always built as a platform upon which third party developers can build new application code that is in no way disadvantaged against core, first party systems. We are meticulous in maintaining backward compatibility wherever it is feasible to do so, even when it means that core development is held up as a result of having to maintain legacy systems. If your site requires a particular feature that is not currently part of the XenForo core product, post in the Resources and Add-ons forum to see if a third party developer is interested in building it using the XenForo add-on framework and best practices - that is really the essence of what XenForo is about.
I never did expect that. If it happened it was a bonus because you knew you could rely on that answer as opposed to support from “a bloke on the internet” which, until you get to know everyone, can still be a bit hit and miss but usually hit.So it is not expected to get any help in the customers forum node anymore from the XF team, right?
I am not sure if I am seeing the world through rose colored glasses, but I really believed that we had a community here on XF. Everyone helped everyone. Veterans helped out newbies and devs helped out with more technical and difficult stuff. In my 1.X years I witnessed it daily, weekly, monthly. Chris and Mike were there when you needed them. I am always here daily for years and I only got 3k posts in total. Mike does have 27k and Chris 33k. Those numbers are crazy. The impact they did have was immense.I never did expect that.
I’m not sure this argument holds water. If you order a pizza without peppers and it arrives with said capsicums, you’d be right to voice your disappointment.And no it is not necessary to be a shareholder of a company to complain about it, being a customer is enough. If every time you order a pizza without peppers it comes with peppers what is your reaction? Are you complaining or are you buying the pizzeria?? Your reasoning makes no sense.
No I didn't imagine pizza as XF and peppers as custom features. That was not the point of this culinary metaphor. It was simply to demonstrate the ridiculous side of the reflection which consists in saying if you do not like the service of a company buy it rather than to complain.XenForo however is not sold with any options for customisation on delivery.
If every time you order a pizza without peppers it comes with peppers what is your reaction? Are you complaining or are you buying the pizzeria?? Your reasoning makes no sense.
It's the "Kardashian Disease". Some people think they are entitled to know every little thing that is going on in the background.I'm failing to see how less frequent public posting would be an indicator of slowing development or efficiency. Try reporting a bug and watch how quickly it gets patched. Or try using the latest PHP version, something even WordPress still doesn't support.
Let's also not forget that it's slightly obtuse to suggest buying a company that is not publicly traded and is not for sale....to demonstrate the ridiculous side of the reflection which consists in saying if you do not like the service of a company buy it rather than to complain.
And even if the company was for sale and sold to new owners, would the new owners be able to retain staff or have the expertise/skills necessary to keep the company moving forward?