Connor Holio
Member
Greetings!
I bought XenForo with the installation service a wek ago. It was installed promptly, but I noticed that the users with emails that are not on my installation server, which is most of the world, do not receive confirmation emals, or any emails. They cannot complete the signup process.
This guy had a similar problem:
https://xenforo.com/community/threads/register-new-user-confirmation-email-failed.88023/
I created a ticket with XenForo, who sent me to the hosting company. The hoosting company checked it and found a problem on their end. This is what they said:
"The verification email appears to be sent from the forum but seems to be filtered by mail filtering server since no SPF record on your new domain. I have gone ahead to created it for your new domain and it will take 4-6 hours for DNS fully propagation."
That was four days ago. And still, new users cannot sign up, and the users that I manually apprived do not receive any notification emails.
The hosting company is not replying to my emails. It does not seem to be a XenForo problem because one user (me, my email is on the same server) does receive notification emails.
Please help! Thank you.
I bought XenForo with the installation service a wek ago. It was installed promptly, but I noticed that the users with emails that are not on my installation server, which is most of the world, do not receive confirmation emals, or any emails. They cannot complete the signup process.
This guy had a similar problem:
https://xenforo.com/community/threads/register-new-user-confirmation-email-failed.88023/
I created a ticket with XenForo, who sent me to the hosting company. The hoosting company checked it and found a problem on their end. This is what they said:
"The verification email appears to be sent from the forum but seems to be filtered by mail filtering server since no SPF record on your new domain. I have gone ahead to created it for your new domain and it will take 4-6 hours for DNS fully propagation."
That was four days ago. And still, new users cannot sign up, and the users that I manually apprived do not receive any notification emails.
The hosting company is not replying to my emails. It does not seem to be a XenForo problem because one user (me, my email is on the same server) does receive notification emails.
Please help! Thank you.
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