Hi Folks,
Curious if anyone else has encountered a similar behavior—when a new user registers for our site, they do not ever receive the confirmation email. As far as I can tell, XF doesn’t even try to send it (the request doesn’t make it to Amazon SES which we use for delivery via SMTP). However, if they click the “resend confirmation email” link, they immediately get the confirmation email. It seems as though the first email simply isn’t sent. There is no error produced in the error log, so I’m unsure how else to potentially debug this behavior.
Is the registration flow to sending a confirmation email different than the resend, programmatically? I’m not sure if an add-on could cause this behavior but it seems strange it wouldn’t be caught as an exception. Or is there another potential cause of this?
Any advice appreciated! Thanks!
Curious if anyone else has encountered a similar behavior—when a new user registers for our site, they do not ever receive the confirmation email. As far as I can tell, XF doesn’t even try to send it (the request doesn’t make it to Amazon SES which we use for delivery via SMTP). However, if they click the “resend confirmation email” link, they immediately get the confirmation email. It seems as though the first email simply isn’t sent. There is no error produced in the error log, so I’m unsure how else to potentially debug this behavior.
Is the registration flow to sending a confirmation email different than the resend, programmatically? I’m not sure if an add-on could cause this behavior but it seems strange it wouldn’t be caught as an exception. Or is there another potential cause of this?
Any advice appreciated! Thanks!
